Cisco Phone, Webex & VPN
The N.C. Department of Information Technology provides Cisco phone, voicemail, Webex and VPN as part of its Next-Generation Enterprise IP Telephony service for state agencies. Some capabilities and features presented in the resources on this page might not be available to all users.
User Guides & FAQs
- Frequently Asked Questions
- Cisco Telephone Deployment & Day One Guide
- Cisco 8800 Series Quick Start Guide
- Cisco 88xx User Guide
- Cisco Voicemail Reference Guide
- Cisco Webex Quick Start Guide
- Webex Assistant User Guide
Training Resources
Training Videos
- How to Register for Webex
- How to Install Cisco Webex
- How to Log into Webex
- How to Use Webex: Calling
- How to Use Webex: Voicemail
- How to Use Webex: Contacts
- How to Use Webex: Call Forwarding and ‘Do Not Disturb’
- Webex Call integration with Microsoft Teams
- Multiple Numbers in Webex: Basics
- Multiple Numbers in Webex: Transferring & Conferencing Calls
- Multiple Numbers in Webex: Voicemail
- Multiple Numbers in Webex: Main Number Forwarding
- How to Use Cisco 88xx Phones