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NCDIT »   Support »   Training & User Resources »   Cisco Phone, Webex & VPN

Cisco Phone, Webex & VPN

The N.C. Department of Information Technology provides Cisco phone, voicemail, Webex and VPN as part of its Next-Generation Enterprise IP Telephony service for state agencies. Some capabilities and features presented in the resources on this page might not be available to all users.

User Guides & FAQs

  • Frequently Asked Questions
  • Cisco Telephone Deployment & Day One Guide
  • Cisco 8800 Series Quick Start Guide
  • Cisco 88xx User Guide
  • Cisco Voicemail Reference Guide
  • Cisco Webex Quick Start Guide
  • Webex Assistant User Guide

Training Resources

Training Videos

  • How to Register for Webex
  • How to Install Cisco Webex
  • How to Log into Webex
  • How to Use Webex: Calling
  • How to Use Webex: Voicemail
  • How to Use Webex: Contacts
  • How to Use Webex: Call Forwarding and ‘Do Not Disturb’
  • Webex Call integration with Microsoft Teams
  • Multiple Numbers in Webex: Basics
  • Multiple Numbers in Webex: Transferring & Conferencing Calls
  • Multiple Numbers in Webex: Voicemail
  • Multiple Numbers in Webex: Main Number Forwarding

Other Materials

  • Cisco 8800 Telephone Training

NCDIT Related Services

  • Next-Generation Enterprise IP Telephony

Training & User Resources

  • Cisco Phone, Webex & VPN
    • Cisco Telephone Deployment & Day One Guide
    • Cisco VoIP Telephony FAQs
  • Microsoft Training Opportunities
  • ServiceNow User Resources
  • User Groups & Communities of Practice
  • Other Services
  • Cybersecurity Newsletter
  • M365 Monthly Newsletter

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N.C. Department of Information Technology

P.O. Box 17209
Raleigh, NC 27619-7209
919-754-6000
800-722-3946

 

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https://it.nc.gov/support/training-user-resources/cisco-phone-webex-vpn