About Digital Accessibility
What is Digital Accessibility?
Digital accessibility means making websites, apps, and downloadable documents usable by everyone, including people with disabilities.
It helps ensure that people who use assistive technology can access information.
Why it Matters
It's the right thing to do
Everyone should be able to access information and services, regardless of disability. When digital content isn't accessible, people feel frustrated, excluded, or discriminated against.
It improves user experience
You create a better experience for all users when you design with accessibility in mind.
- Accessibility standards such as clear layouts, readable text, form labels, and consistent navigation make the web better.
- Read more about the NC Digital Accessibility and Usability Standard
It's the law
The U.S. Department of Justice issued a final rule to revise the regulation implementing title II of the Americans with Disabilities Act (ADA) to adopt specific technical accessibility standards for all services, programs, and activities offered by State and local government entities to the public through web and mobile applications.
- The compliance date for North Carolina state government is April 26, 2026.
- Read more about ADA
Who is responsible for digital accessibility?
You are responsible for the content you create and provide to the public.
If you buy or renew technology that will be used by state employees or the public, accessibility must be part of your procurement process.