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NC DIT Service Desk

Our Service Desk is the front line for receiving customer-submitted incidents as well as service requests. We operate 24/7 and provide our customers with advice, guidance, and the rapid restoration of services. Our agents log incidents or requests into our IT service management system and either resolve the issue or escalate it to the next level of support. Contact us over the phone, or via our online Service Portal.

(919) 754-6000 or Toll Free: (800) 722-3946

Service Desk

DIT Service Portal

Communications Hub

Contact Information

General Information


P.O. Box 17209
Raleigh, NC 27619-7209

Employee Directory

Media Inquiries

Nicole Meister
Director of Communications
919-754-6421 (Office)
919-208-9696 (Cell)

Maggie Bizzell
Communications Manager

Public Record Requests

The policy of the state of North Carolina is to allow public access to the activities of government, including public documents, for residents, members of the media and other organizations.

Make a Request