What We Do

The Department of Information Technology provides technology services to state agencies and other government customers across North Carolina. Our services include hosting, network, telecommunications, desktop computing, project management services, and unified communications such as email and calendaring. Service offerings are described in our Service Catalog.

The department operates under the leadership of the State Chief Information Officer (SCIO), as appointed by the Governor. The State CIO provides direct management over IT operations and has statewide IT responsibilities, including technical architecture, procurement, project management, and security.

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The Enterprise Security and Risk Management Office (ESRMO) provides leadership in the development, delivery and maintenance of a cybersecurity program that safeguards the state's IT assets against unauthorized use, disclosure, modification, damage or loss. This comprehensive statewide program encompasses information security implementation, monitoring, threat and vulnerability management, cyber incident management, and enterprise business continuity management.

Learn More About Cybersecurity

IT Strategic Sourcing

The Statewide IT Strategic Sourcing Office manages policies related to IT procurement and oversees procurement of information technology products and services for State agencies, community colleges, and public universities.

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One IT

The General Assembly directed the State Chief Information Officer to identify restructuring options for the most effective use of IT resources. Our recommended structure will support an enterprise approach to addressing the State’s technology needs.

Learn More About One IT



Mailing Address

North Carolina Department of Information Technology
PO Box 17209
Raleigh, NC 27619-7209


Service Desk: 919-754-6000


Submit a ticket to our Service Desk: its.incidents@its.nc.gov

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