What We Do

The Department of Information Technology provides technology services to state agencies and other government customers across North Carolina. Our services include hosting, network, telecommunications, desktop computing, project management services, and unified communications such as email and calendaring. Service offerings are described in our Service Catalog.

The department operates under the leadership of the State Chief Information Officer (SCIO), as appointed by the Governor. State CIO Chris Estes was appointed in January 2013 and serves on the cabinet of Governor Pat McCrory. The State CIO provides direct management over IT operations and has statewide IT responsibilities, including technical architecture, procurement, project management, and security.

Learn More About Us

IT Restructuring

The General Assembly directed the State Chief Information Officer to identify restructuring options for the most effective use of IT resources. Our recommended structure will support an enterprise approach to addressing the State’s technology needs.

Learn More About IT Restructuring



The Enterprise Security and Risk Management Office (ESRMO) provides leadership in the development, delivery and maintenance of a cybersecurity program that safeguards the state's IT assets against unauthorized use, disclosure, modification, damage or loss. This comprehensive statewide program encompasses information security implementation, monitoring, threat and vulnerability management, cyber incident management, and enterprise business continuity management.

Learn More About Cybersecurity

IT Strategic Sourcing

The Statewide IT Strategic Sourcing Office manages policies related to IT procurement and oversees procurement of information technology products and services for State agencies, community colleges, and public universities.

Learn More About IT Strategic Sourcing


Mailing Address

North Carolina Department of Information Technology
PO Box 17209
Raleigh, NC 27619-7209


Service Desk: 919-754-6000

Information: 919-754-6100


Submit a ticket to our Service Desk: its.incidents@its.nc.gov

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