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What We Do

The Department of Information Technology provides technology services to state agencies and other government customers across North Carolina. Our services include hosting, network, telecommunications, desktop computing, project management services, and unified communications such as email and calendaring. Service offerings are described in our Service Catalog.

The department operates under the leadership of the State Chief Information Officer (SCIO), as appointed by the Governor. The State CIO provides direct management over IT operations and has statewide IT responsibilities, including technical architecture, procurement, project management, and security.

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Cybersecurity

The Enterprise Security and Risk Management Office (ESRMO) provides leadership in the development, delivery and maintenance of a cybersecurity program that safeguards the state's IT assets against unauthorized use, disclosure, modification, damage or loss. This comprehensive statewide program encompasses information security implementation, monitoring, threat and vulnerability management, cyber incident management, and enterprise business continuity management.

Learn More About Cybersecurity

Contact

Mailing Address

North Carolina Department of Information Technology
PO Box 17209
Raleigh, NC 27619-7209

Telephone

Service Desk: 919-754-6000

Email

Submit a ticket to our Service Desk: its.incidents@its.nc.gov

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