Public Records Requests Under the North Carolina Public Records law, records of government are presumed to be public records unless otherwise protected. (A list of records considered confidential is outlined in the law.) The policy of the state of North Carolina is to allow public access to the activities of government, including public documents, for residents, members of the media and other organizations. Types of Public Records The N.C. Department of Information Technology is only responsible for its own records and does not have access to the records of other state departments and agencies. NCDIT can provide records related to: IT procurements NCDIT correspondence NCDIT data and records NCDIT human resources Learn More About Types of Public Records Submitting a Public Records Request To submit a request, use the online public records request form. What to Expect from the Public Records Request Process Records requests go through the process outlined below. The scope and complexity of the records request will have an impact on the time it takes to complete. Receipt – NCDIT will notify the requester that their request has been received. Requests are processed in the order that they are received. Compilation – Records are collected, and any clarifications are requested from the requester regarding the kind of records asked for. Review and redaction – NCDIT will review the requested records to ensure that information that is exempt under public records law is not released. In the case that exempt information is found, the document will be provided with the exempt information redacted. Release – The documents are provided to the requester. Frequently Asked Questions What records may I request from NCDIT? The N.C. Department of Information Technology is only responsible for its own documents and does not have access to other departmental or agency records. Learn more about types of public records NCDIT can fulfill, along with information on frequently requested records that NCDIT does not manage. Who can request public records? Any member of the public can make a public records request. What is the best way to submit a request? For the most efficient service, please use the online public records request form. What can I do to prevent delays in completing my request? Submitting requests with specific details and a clear focus is the best way to ensure a request is completed as quickly as possible. Details that are helpful include: The type of record Who authored it When it was created General requests take much longer because they can include many types of documents. Before submitting your request, please review the types of public records NCDIT maintains and can provide, along with information on frequently requested records that NCDIT does not manage.