Statewide IT Strategic Plan Statewide IT Strategic Plan The Statewide IT Strategic Plan expresses North Carolina's overarching IT vision, mission, priorities, guiding principles and goals based on state agencies' input about their needs and desires. Vision Government that strategically leverages technology for an equitable, prosperous, healthier and educated North Carolina Mission Enable trusted business-driven solutions that meet the needs of North Carolinians Priorities Broadband and connectivity Cybersecurity and privacy Digital transformation Guiding Principles Collaboration Innovation and creativity Transparency Accountability Agility Integrity Customer-focused Process The state chief information officer, who leads the N.C. Department of Information Technology, develops the Statewide IT Strategic Plan. NCDIT submits the plan to the N.C. General Assembly along with the governor's budget. This process is required by state statute. As a state agency, NCDIT also develops its own strategic IT plan. Download a PDF version of the Statewide IT Strategic Plan. Goals Foster a connected North Carolina to improve opportunities and outcomes for all North Carolinians Provide resources to our partners in the private, not-for-profit, and public sectors to expand broadband and increase digital equity Collaborate with partners to establish guidance and policy to improve the digital landscape Develop better data mapping of served, unserved and underserved populations Enhance 911 capabilities across the state Support improved health outcomes through the adoption of innovative technologies Improve access to online learning opportunities for all of North Carolina's students while ensuring data privacy Foster and promote digital government Transform the delivery of services Enhance service management by improving transparency and streamlining and securing day-to day operations Adopt broker service model and supporting capabilities Improve our ability to forecast the needs of our customers Develop and implement a new funding model for IT in the state Develop scalable services that meet the current and emerging needs of our customers Invest in modern authentication services to support the state's current and future needs Optimize and secure the state's IT and application portfolios Leverage the Enterprise IT Portfolio Management tool to identify technology convergence opportunities across the state Implement enterprise IT governance to optimize IT investments Develop a statewide resiliency and security plan for critical applications for all levels of government Make strategic decisions about the state's IT portfolio based on business needs Modernize state infrastructure to broadly include cloud and on-demand models and supporting capabilities Develop an application modernization program Promote an inclusive and innovative workforce Attract, develop and retain a skilled and diverse workforce Establish a culture of empowerment and collaborative thinking Invest in people through increased training and education opportunities Develop and implement advancement opportunities for employees Create a succession strategy for IT staff to ensure continuity of service across the enterprise Improve communication and transparency with employees Leverage data assets and analytics to further advance a data-driven government Execute enterprise data governance strategies to promote data sharing while ensuring data privacy and security Inventory and invest in critical data assets across the enterprise Advance the data integration and analytics program statewide Implement an enterprise data management program that addresses data standards, quality and accessibility Expand the use of modern data visualization capabilities to measure performance and impacts
Statewide IT Strategic Plan Statewide IT Strategic Plan The Statewide IT Strategic Plan expresses North Carolina's overarching IT vision, mission, priorities, guiding principles and goals based on state agencies' input about their needs and desires. Vision Government that strategically leverages technology for an equitable, prosperous, healthier and educated North Carolina Mission Enable trusted business-driven solutions that meet the needs of North Carolinians Priorities Broadband and connectivity Cybersecurity and privacy Digital transformation Guiding Principles Collaboration Innovation and creativity Transparency Accountability Agility Integrity Customer-focused Process The state chief information officer, who leads the N.C. Department of Information Technology, develops the Statewide IT Strategic Plan. NCDIT submits the plan to the N.C. General Assembly along with the governor's budget. This process is required by state statute. As a state agency, NCDIT also develops its own strategic IT plan. Download a PDF version of the Statewide IT Strategic Plan. Goals Foster a connected North Carolina to improve opportunities and outcomes for all North Carolinians Provide resources to our partners in the private, not-for-profit, and public sectors to expand broadband and increase digital equity Collaborate with partners to establish guidance and policy to improve the digital landscape Develop better data mapping of served, unserved and underserved populations Enhance 911 capabilities across the state Support improved health outcomes through the adoption of innovative technologies Improve access to online learning opportunities for all of North Carolina's students while ensuring data privacy Foster and promote digital government Transform the delivery of services Enhance service management by improving transparency and streamlining and securing day-to day operations Adopt broker service model and supporting capabilities Improve our ability to forecast the needs of our customers Develop and implement a new funding model for IT in the state Develop scalable services that meet the current and emerging needs of our customers Invest in modern authentication services to support the state's current and future needs Optimize and secure the state's IT and application portfolios Leverage the Enterprise IT Portfolio Management tool to identify technology convergence opportunities across the state Implement enterprise IT governance to optimize IT investments Develop a statewide resiliency and security plan for critical applications for all levels of government Make strategic decisions about the state's IT portfolio based on business needs Modernize state infrastructure to broadly include cloud and on-demand models and supporting capabilities Develop an application modernization program Promote an inclusive and innovative workforce Attract, develop and retain a skilled and diverse workforce Establish a culture of empowerment and collaborative thinking Invest in people through increased training and education opportunities Develop and implement advancement opportunities for employees Create a succession strategy for IT staff to ensure continuity of service across the enterprise Improve communication and transparency with employees Leverage data assets and analytics to further advance a data-driven government Execute enterprise data governance strategies to promote data sharing while ensuring data privacy and security Inventory and invest in critical data assets across the enterprise Advance the data integration and analytics program statewide Implement an enterprise data management program that addresses data standards, quality and accessibility Expand the use of modern data visualization capabilities to measure performance and impacts
