NCID Administrators NCID administrators are state and local government employees who manage the user accounts that people in their agencies use to log in to state websites and services. Administrators set up accounts for new employees in their organizations and close or transfer accounts when employees leave. State and local government employees can contact their NCID administrators for help with resetting passwords, unlocking accounts or accessing certain services or tools. Contacts for NCID Administrators Find contact information for NCID administrators: Local education agencies State agencies (including UNC System universities) Counties (including community colleges) NCID Administrators Help NCID administrators looking for help can see these frequently asked questions. Need to Update the NCID Administrator List for an Agency? Looking to remove an NCID administrator or change the contact information for an existing administrator in your agency? View instructions on how to keep the directory for your agency up to date.