Chat Live with an NCDIT Service Desk Specialist Please note that our live chat service is available from 8 a.m. to 5 p.m. Monday through Friday, except for holidays. You can contact us for assistance any time at 919-754-6000 or 1-800-722-3946.If you are a state employee, you can also submit a ticket via the NCDIT Service Portal. Which best describes you? - None -State or Local Government EmployeePrivate Business or Citizens