Resource Center

The BRMs interact with our DIT customers as well as internal Solutions and Service Delivery teams constantly. This page currates frequently requested and high valued resources by those two primary stakeholder groups. 

Customer Resources

Service Specific Customer Portals

Service Specific Customer Portals

Several DIT service teams have established service-specific customer portals leveraging SharePoint. These portals supply additional service related information and resources helpful to customer onboarding to that service.

User Groups & Communities of Practice

User Groups & Communities of Practice

In response to one of DIT's top 10 priorities shared by Secretary Boyette, the organization has created a number of collaboration opportunities for IT professionals. These User Groups and Communities of Practice have been well recieved and are delivering value to both the individual members and the agencies they serve. 

General DIT Service Resources

General DIT Service Resources

Helpful resources for general service related information.

  • Service Catalog Updated when services are introduced or discontinued, the Service Catalog explains services and service components available to customers. 
  • Communication Hub Used to publish information about planned and unplanned service outages, current status of services, new service offerings, technical information bulletins (TIBs) and other publications.
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