IT Strategic Planning

The Enterprise Strategy division assists state agencies, NCDIT and the state chief information officer in achieving two goals:

  • Align IT plans and resources with business goals and strategies
  • Improve IT planning, budgeting and management

What We Do

The division helps agencies understand what strategic planning is and:

  • Carry out the IT planning process, and improve service delivery through effective, cost-sensitive alignment of business strategies and IT initiatives
  • Link IT initiatives to business plans to clearly understand each IT investment and its business value
  • Apply architectural principles, practices and standards to technology, information flow, business processes and IT deliverables
  • Identify opportunities to combine common capabilities (IT and business processes), and recommend steps to reduce duplication, avoid cost and improve performance, leveraging economies of scale wherever possible

The division focuses on the processes, disciplines and methodologies that govern the interactions and boundaries of business and IT management. The state’s reliance on technology demands better management that effectively combines business and IT interests. Such management lets the state introduce new, innovative services, improve constituent satisfaction and program outcomes and increase operational productivity and efficiencies.


An agency's IT strategy should support its business needs and mission. A strategic plan provides a roadmap that charts the best possible path for an agency to carry out its mission. Creating and following a strategic plan allows an agency to:

  • Effectively serve North Carolinians
  • Collaborate with other state agencies
  • Ensure that its initiatives align with its mission
  • Give transparency to key stakeholders
  • Increase business efficiency, and avoid duplicating efforts and wasting capacity


As state agencies develop their own IT strategic plans, they can take advantage of these resources, including: