CJLEADS Technical Specifications

As of January 11, 2017, operating systems and browsers that are no longer vendor supported will be blocked from accessing CJLEADS.

• When operating systems and browsers are no longer supported by the vendor, this means the vendor will not provide security patches and updates.
• By using an unsupported operating system or browser, you expose your data and your network to the potential for malware attacks.

Agency support and quick action to make these updates is critical to ensuring CJLEADS is made available to users in a computer-safe environment.  We are confident that the timetable should allow for ample time for upgrading device operating systems/browsers.

Please see the minimum requirements listed below:

Operating Systems

Supported:

• MS Windows 7, MS Windows 8, MS Windows 8.1 and MS Windows 10
• Mac OS X 10 (All versions supported by vendor)
• Google Android (All versions supported by vendor)
• Apple IOS (All versions supported by vendor)

Note: Most CJLEADS users have a current operating system; If an agency has issued devices with outdated operating systems, it is the agency’s responsibility to procure supported OS.

Not Supported (Examples):

• MS Windows XP: Support for Windows XP ended on April 8, 2014. This means an unsupported version of Windows will no longer receive software updates from Windows Update; See this article.
• MS Windows Vista is currently supported BUT is scheduled for end of life effective April 11, 2017.  This means that after that date, Microsoft will no longer support this operating system

Browsers

Supported:

• MS Internet Explorer 11 and MS Edge
• Firefox version 46.0 and higher
• Google Chrome version 50.0 and higher
• Apple Safari version 9.0 and higher

Not Supported (Examples):

• MS Internet Explorer 6, 7, 8, 9, or 10
• Firefox versions < 46.0
• Google Chrome versions < 50.0
• Apple Safari versions < 9.0

Browser Support Information

• Desktop/Laptop
  
  • Microsoft: https://support.microsoft.com/enus/help/17621/internet-explorer-downloads  https://support.microsoft.com/en-us/help/17621/internet-explorer-downloads
  • Firefox: https://www.mozilla.org/en-US/firefox/new/?scene=2
  • Chrome: https://www.google.com/chrome/
• Tablets and Smart Phones
  
  • Android: Should be part of the current system. See the Play Store for further information.
  • Apple: Should be part of the current IOS.  See the Apple Store for more information.

If additional information is required, please contact CJLEADS Customer Support via cjleadshelp@nc.gov or call (919) 754-6949 (Monday-Friday 8:00 am – 5:00 pm)