Documents Top Documents 1. Agency CIOs 2. Cybersecurity Incident Reporting Form 3. Exception Request Forms 4. Forms for IT Services 5. Global Service Levels 6. NCID Frequently Asked Questions 7. NCID Self-Service Password Resets 8. Short-Term Staffing Contract 9. Statewide Information Security Manual 10. Statewide IT Contracts 11. Statewide IT Policies 12. Statewide IT Standards Service Forms General Forms Computing Services Forms Telecommunication Service Forms Documents By Topic Project Management Project Financial Assessment (Microsoft Word) Project Management Go-Live Readiness (Microsoft Word) Project Management Process (Microsoft Word) Project Management Roles, Responsibilities & Authorities See All Project Management Documents & Forms Billing Rates Client Computing Billing Rates Hosting Services Billing Rates IT Business Application Billing Rates Network Services Billing Rates See All Billing Rates Core Services EC500 User Guide EIPT Six-Party Meet-Me Conference Bridge Instructions NCID Administration Guide All NCID Training & Documentation Documents by Category Annual Reports NCDIT Annual Report 2021-2022 Government Data Analytics Center Legislative Report 2022 N.C. Longitudinal Data System Annual Report 2022 N.C. Geographic Information Coordinating Council Report 2022 See All Reports Standards Global Service Levels Standards Exception Request Forms See All Standards Documents Vendor Engagement Resources Guides & Manuals Avaya User Guide Email Restore Service Enterprise Project Management Office (EPMO) Quality Manual Understanding Your Bill Policies Statewide Acceptable Use Policy (AUP) Statewide Data Classification and Handling Policy Statewide Information Security Manual Mandatory Use of HTTPS for Publicly Accessible Websites See All Policies
