Documents

FY 2020 Annual Report

The N.C. Department of Information Technology's annual report provides a look at the department's responsibilities, budget, performance as well as its successes and challenges.

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Service Forms

General Forms

Bill Code Action Request Form, Change Awareness Form, Computing Services Support Authorization Form

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Computing Services Forms

TMS Vault Request Form and Unix User Account Form

Telecommunication Service Forms

Email and Archive Services, Data Services, Structured Cabling and Voice Services Forms

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Reports

NCDIT FY 2020 Annual Report
Connecting North Carolina State Broadband Plan
ERP Program Progress Report February 2017
GDAC Legislative Report March 2017
State Portal Report January 2017
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Standards

Global Service Levels
Standards Exception Request Forms
Statewide Architecture Framework
Supported Platforms
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Guides/Manuals

Avaya User Guide
Email Restore Service
Enterprise Project Management Office (EPMO) Quality Manual
STS 1000 Telecommunications Wiring Guidelines
Understanding Your Bill

Policies

Statewide Acceptable Use Policy (AUP)
Statewide Data Classification and Handling Policy
Statewide Information Security Manual
Mandatory Use of HTTPS for Publicly Accessible Websites
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SolarWinds Supply Chain Compromise

COVID-19 Response

Documents

FY 2020 Annual Report

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Service Forms

General Forms

Computing Services Forms

Telecommunication Service Forms

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Project Management

Billing Rates

Initiatives

Core Services

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Reports

Standards

Guides/Manuals

Policies