Documents Top Documents 1. Agency CIOs 2. Cybersecurity Incident Reporting Form3. Exception Request Forms4. Forms for IT Services5. Global Service Levels 6. NCID Frequently Asked Questions7. NCID Self-Service Password Resets8. Short Term Staffing Contract9. Standard Configuration for PCs10. State Agency Service Desk Contacts 11. Statewide Information Security Manual12. Statewide IT Contracts13. Statewide IT Policies14. Statewide IT Standards15. Strategic and IT Plan 2019-21 Service Forms General Forms Bill Code Action Request Form, Change Awareness Form, Computing Services Support Authorization Form See All Service Forms >> Computing Services Forms TMS Vault Request Form and Unix User Account Form Telecommunication Service Forms Email and Archive Services, Data Services, Structured Cabling and Voice Services Forms Documents By Topic Project ManagementProject Financial AssessmentProject Management Go-Live Readiness FormProject Management ProcessProject Management Roles, Responsibilities and AuthoritiesSee All Project Management Documents and Forms Billing RatesBilling Rates for Client Computing 2019-20Billing Rates for Hosting Services 2019-20Billing Rates for IT Business Applications 2019-20Billing Rates for Network Services 2019-20See All Billing Rates InitiativesBroadband Plan - Connecting North CarolinaGDAC Annual ReportHIEA Annual ReportState Portal Report - Digital Commons Core ServicesEC500 User GuideEIPT Six-Party Meet-Me Conference Bridge InstructionsNCID Administration GuideAll NCID Training and Documentation Documents by Category ReportsBroadband Status Report December 2016ERP Program Progress Report February 2017GDAC Legislative Report March 2017State Information Technology Budgeting Report August 2016State Portal Report January 2017See All Reports StandardsGlobal Service LevelsStandard Configuration for PCsStandards Exception Request FormsStatewide Architecture FrameworkSupported PlatformsSee All Standards Documents Guides/ManualsAvaya User GuideEmail Restore ServiceEnterprise Project Management Office (EPMO) Quality ManualSTS 1000 Telecommunications Wiring GuidelinesUnderstanding Your Bill PoliciesStatewide Acceptable Use Policy (AUP)Statewide Data Classification and Handling PolicyStatewide Information Security ManualMandatory Use of HTTPS for Publicly Accessible WebsitesSee All Policies Share this page: Facebook Twitter How can we make this page better for you? Back to top
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