Skip to main content
BE CYBERSMART

Cybersecurity is everyone's responsibility. Check out these reminders for how to stay safe when working online. Learn more

FRAUD ALERT

NCDIT is aware of multiple fraudulent text scams requesting payment for NCDMV fees, fines or tolls. NCDMV will NEVER request payment by text. Please report it as spam and delete. Learn More

An official website of the State of North Carolina An official website of NC How you know

State Government websites value user privacy. To learn more, view our full privacy policy.

Secure websites use HTTPS certificates. A lock icon or https:// means you’ve safely connected to the official website.

Utility Menu
  • NCID Password Help
  • NCDIT Service Portal
  • Careers
Home

Main menu

  • Services
    • Services
    • Service Catalog
    • Billing & Rates
    • Statewide IT Contracts
    • Enterprise License Agreements
    • Short-Term IT Staffing
    • IT Volume Purchasing
    • Business Relationship Management
    • Service Forms
  • Programs
    • Programs
    • Broadband & Digital Opportunity
    • Cybersecurity & Risk Management
    • Privacy & Data Protection
    • N.C. Health Information Exchange Authority
    • N.C. Government Data Analytics Center
    • Enterprise Strategy
    • Project Approval & Oversight
    • CJLEADS
    • FirstTech
  • Resources
    • Resources
    • Artificial Intelligence
    • Digital Accessibility
    • N.C. IT Application Portfolio
    • Online Safety & Privacy
    • Resources Guide
    • Statewide IT Procurement
    • State IT Policies
    • State IT Standards
    • Statewide IT Strategic Plan
  • About
    • About
    • Commitment to Customers
    • Leadership
    • Boards & Commissions
    • NCDIT Strategic Plan
    • Annual Report
    • Optimization
    • Working for NCDIT
    • Climate Change & Clean Energy
    • Public Access & Participation Plan
    • Language Access Plan
  • News & Events
    • News & Events
    • Press Releases
    • Blog
    • Events
  • Support
    • Support
    • Submit a Service Desk Ticket
    • Chat Live with a Service Desk Specialist
    • NCID
    • Multifactor Authentication
    • Training & User Resources
    • Services Status
  • Contact
    • Contact
    • Public Records Requests
    • Speaker Requests
    • Cybersecurity Incident Reporting
    • NCDIT Human Resources

Utility Menu

  • NCID Password Help
  • NCDIT Service Portal
  • Careers

Billing & Rates

  1. Home
  2. Services
SVG
file-text2

Understanding Your Invoice
SVG

2024-2025 Service Rates
SVG

2025-2026 Submitted Rates
SVG

How Rates Are Calculated
SVG

Statutory Requirements

Service & Support

SVG

Frequently Asked Questions
SVG

Billing Support

Via the NCDIT Service Desk
SVG

Billing Customer Care Portal

Via NetPlus
SVG

NetPlus End User Access & Instructions

Instructions in PDF format

Contact the NCDIT Service Desk at 919-754-6000 or 800-722-3946 for service and support if you do not have access to the NCDIT Service Portal.

Contact Us

N.C. Department of Information Technology 
P.O. Box 17209 
Raleigh, NC 27619-7209

NCDIT Directory

Technical Support 
NCDIT Service Portal 
Chat Live with a Specialist 
919-754-6000 
800-722-3946

NCDIT Websites

Other websites maintained by the N.C. Department of Information Technology:

  • Division of Broadband & Digital Opportunity
  • Health Information Exchange Authority
  • Information Technology Services

Follow Us

Network Menu

  • nc.gov
  • Website Feedback
  • Accessibility
  • Disclaimer & Terms of Use
  • Privacy Policy
  • Open Budget
Hosted on Digital Commons