Q: Who is expected to use the NC eProcurement Sourcing / Contracts tools for the IT procurement process?
A: Executive Branch state agencies that use the NC eProcurement system are required to use the NC eProcurement Sourcing Tool for IT procurements that are above agency delegation and that fall under the authority of NCDIT. Executive Branch state agencies that use the NC eProcurement system are strongly encouraged to use the NC eProcurement Contracts Tool to submit IT contract amendments and renewals to NCDIT for faster approvals.
Q: Should agencies create sourcing projects in the NC eProcurement Sourcing Tool and contract workspaces in the NC eProcurement Contracts Tool, or will NCDIT create them on the agency’s behalf?
A: Agency procurement stakeholders are responsible for creating sourcing projects in the sourcing tool and contract workspaces in the contracts tool.
Q: Where can state agency users find training documents for the IT procurement process and NC eProcurement Sourcing and Contracts tools?
A: State agencies have multiple sources of documentation and support available for the IT procurement process and the NC eProcurement Sourcing and Contracts Tools:
- IT procurement process training page contains the IT Procurement Process Playbook/Training Guide and role-based IT procurement process training for people in agency business, agency procurement and NCDIT reviewer roles.
- NC eProcurement Sourcing Tool training page contains an IT quick guide and other job aids to guide state agencies in using the NC eProcurement Sourcing Tool.
- NC eProcurement Contracts Tool training page contains job aids to guide state agencies in using the NC eProcurement Contracts Tool.
- The NC eProcurement Help Desk is available to provide support to state agencies in using the Sourcing / Contracts Tools. Call 888-211-7440, option 1, or send an email to ephelpdesk@its.nc.gov.
Q: Can sourcing project owners send an email via the NC eProcurement Sourcing Tool?
A: Yes. They can send a communication internally to the project team, to a specific member of the project team and to one or all vendors. The sourcing project owner can also include the sourcing project’s email address in any email they send related to the sourcing project. A copy of that email will be included in the sourcing project.