Find information that is helpful for working with the N.C. 911 Board. Below are:
- Grants for public-safety answering points
- Forms and documents for working with the N.C. 911 Board
- Legislation establishing the board and its responsibilities
- N.C. 911 Board State Plan and biennial reports
- Policies and procedures related to the N.C. 911 Board
Back-up Plan Information
Please note that these documents change often. If you have any questions, please contact a member of the 911 Board staff.
- CMRS Provider Wireless Service Charge Remittance Form after July 1, 2013
- CMRS Wireless Fund Expenditure Reimbursement Request Form
- July 1, 2018, CMRS Wireless Service Charge Change Form
- FY2024 PSAP Funding Reconsideration Request
- Peer Review Form
- FY2022 Revenue Expenditure Report
- Voiance Translation Service Sign Up Form
The law requires that all voice communications service providers collect a single, uniform 911 service fee and send the revenue to the N.C. 911 Board rather than local governments. The N.C. 911 Board distributes funds to PSAPs based on criteria in the law.
The N.C. 911 Board must submit a report to the Joint Legislative Commission on Governmental Operation, Revenue Laws Study Commission and Joint Legislative Utility Review Commission in February of every odd-numbered year. The report must include receipts, expenditures and the results of PSAP investigations.
N.C. General Statues §143B-1402(a)(1) requires the N.C. 911 Board to publish and maintain a comprehensive plan for the provision of 911 service in the state. The board is also required to describe the allowable uses of 911 revenue in the state 911 Fund.