Public Safety Answering Points

A primary public safety answering point, or PSAP, is the first point of reception of a 911 call by a public safety agency. A primary PSAP must be capable of receiving and processing enhanced 911 calls from all voice communications service providers.

A secondary PSAP is able to receive voice and data from an enhanced 911 call transferred from a primary PSAP and complete the 911 process by dispatching law enforcement, ambulances, firefighters or other responders.

The searchable list below is initially sorted by county and then by PSAP name.

PSAPCountyTypeContact
Alamance County Central CommunicationsAlamancePrimaryStephen Sigmon
336-570-6777
Burlington Police DepartmentAlamanceSecondaryStephanie Chatman
336-229-3500
Alexander County E-911 CommunicationsAlexanderPrimaryGreg Foster
828-632-2911
Alleghany County E-911AlleghanyPrimaryPat Irwin
336-372-7920
Anson County Emergency CommunicationsAnsonPrimaryHolly Thomas
704-694-7083
Ashe County Communications CenterAshePrimaryJames Brian Greer
336-846-5624
Avery County Communications CenterAveryPrimaryJamey Johnson
828-733-3858
Beaufort County Communications CenterBeaufortPrimaryWill Caputo
252-746-7111
Bertie County CommunicationsBertiePrimaryJ.W. Stalls
252-794-5330
Bladen CentralBladenPrimaryJeff Kulp
910-862-6784
Brunswick County Central CommunicationsBrunswickPrimaryTom Rogers
910-253-2578
Buncombe County Emergency CommunicationsBuncombePrimaryChuck Robinson
828-250-6650
Burke County Consolidated 911 CommunicationsBurkePrimaryBrock Hall
828-764-9133
Cabarrus County Sheriff CommunicationsCabarrusPrimaryRay Gilleland
704-920-3111
Caldwell County Sheriff's Office & E-911 Communications CenterCaldwellPrimaryJason Pennell
828-758-2324, ext. 1533
Carteret County Emergency ServicesCarteretPrimaryBrandy Osborne
252-222-5841
Caswell County 911 CommunicationsCaswellPrimaryKenneth Everett
336-694-9311
Catawba County Communications CenterCatawbaPrimaryBrian Drum
828-464-3112
Hickory Police DepartmentCatawbaSecondaryNicole Sain
828-328-5551
Newton Police DepartmentCatawbaSecondaryTim Hayes
828-695-4352
Chatham County Emergency OperationsChathamPrimaryMike Reitz
919-545-8162
Cherokee County CommunicationsCherokeePrimaryTheresa Creasman
828-835-3144
Chowan Central CommunicationsChowanPrimaryHerman Weiss
252-482-8484
Clay County DispatchClayPrimaryRicky Lancaster
828-389-1233
Cleveland County 911 CommunicationsClevelandPrimaryStorie McIntyre
704-484-4875
Kings Mountain CommunicationsClevelandPrimaryAndy Underwood
704-734-0444
Shelby Police CommunicationsClevelandPrimaryTerry Grayson
NA
Columbus Central CommunicationsColumbusPrimaryValecia Jacobs
910-640-6610, ext. 230
Craven County Emergency CommunicationsCravenPrimaryStanley Kite
252-636-6608
Havelock Police DepartmentCravenPrimaryJeff Fedyna
252-463-7107
New Bern Emergency CommunicationsCravenPrimaryLt. Stephen Williams
252-672-4320
Cumberland County 911CumberlandPrimaryGene Booth
910-678-7641
Fayetteville CommunicationsCumberlandPrimaryLisa Reid
910-433-1916
Currituck CommunicationsCurrituckPrimaryLiz Hodgis
252-232-2216
Dare Central CommunicationsDarePrimaryTrey Piland
252-475-5705
Davidson County 911DavidsonPrimaryRob Wilson
336-242-2047
Davie County 911 CommunicationsDaviePrimaryRodney Pierce
336-753-6330
Duplin County CommunicationsDuplinPrimaryChris Vernon
910-296-2169 or 910-296-0115
Durham Emergency CommunicationsDurhamPrimaryRandy Beeman
919-560-4191, ext. 16274
Edgecombe County 911EdgecombePrimaryMike Catagnus
252-641-7999
Tarboro Police CommunicationsEdgecombePrimaryRick Mann
252-641-4273
Forsyth County 911 CommunicationsForsythPrimaryHerb Swaim
336-703-2554
Kernersville Police DepartmentForsythSecondaryRyan Spong
336-258-8900
Winston-Salem Police DepartmentForsythPrimaryRebecca Boles
336-773-7866
Franklin County Communications CenterFranklinPrimaryChristy Shearin
919-340-4320
Gaston County 911 CommunicationsGastonPrimaryCapt. Brent Roberts
704-866-2329
Mount Holly Police DepartmentGastonPrimaryDerek Terry
704-822-2922
Gates County Central CommunicationsGatesPrimaryAmanda Ward
252-357-3111
Graham County 911GrahamPrimaryMisty Hembree
828-479-7985
Granville County Emergency ServicesGranvillePrimaryTrent Brummitt
919-692-0141
Greene County Communications CenterGreenePrimarySharon Marshburn
252-747-2544
Guilford MetroGuilfordPrimaryMelanie Neal
336-373-2646
High Point CommunicationsGuilfordPrimaryEllis Frazier
336-883-3049
Halifax County Central CommunicationsHalifaxPrimaryHenry Hedgepeth
252-583-2390
Harnett County Communications CenterHarnettPrimaryDianne Raynor
910-814-2038
Haywood County 911HaywoodPrimaryChanda Morgan
828-356-2737
Henderson County Sheriff CommunicationsHendersonPrimaryLisha Corn Stanly
828-694-3127
Henderson-Vance 911 CenterHendersonPrimaryBrian Short
252-438-8264
Hendersonville Police DepartmentHendersonSecondaryMonica Howard
828-697-3025
Hertford County Emergency ServicesHertfordPrimaryFelicia Gaston
252-358-7861
Hoke County Emergency CommunicationsHokePrimaryJimmy Stewart
910-904-2973
Iredell County Emergency CommunicationsIredellPrimaryCandy Miller
704-878-3047
Mooresville Police DepartmentIredellSecondarySusan Davis
704-664-3311
Statesville Police DepartmentIredellSecondaryDavid Addison
704-878-3406
Jackson County Emergency ManagementJacksonPrimaryWanda Hall
828-586-7537
Johnston County 911 CommunicationsJohnstonPrimaryJason Barbour
919-989-5059
Jones/Lenoir County 911JonesPrimaryPaige Johnson
252-559-6136
Sanford Police Department Communications CenterLeePrimaryDaryl Kirby
919-775-8268
Lincoln County Communications CenterLincolnPrimaryBill Gibbs
704-268-3032
Macon County CommunicationsMaconPrimaryTodd Seagle
828-349-2232
Madison County 911MadisonPrimaryCaleb Dispenza
828-649-3602
Martin County Communications CenterMartinPrimaryJason Steward
252-789-4556
McDowell County 911 CenterMcDowellPrimaryWilliam Kehler
828-652-3982
Charlotte Fire (Fire Alarm)MecklenburgSecondaryJohnny Horn
704-336-8803
Charlotte MedicMecklenburgSecondaryCorinneWalser
704-943-6242
Charlotte-Mecklenburg Police CommunicationsMecklenburgPrimaryJoe Vanderlip
704-336-3237
Cornelius-Huntersville Police CommunicationsMecklenburgPrimaryLisa Tucker
704-892-1363
Pineville Police DepartmentMecklenburgPrimaryTammy Watson
704-889-2231
Mitchell County Central CommunicationsMitchellPrimaryStephanie Wiseman
828-385-0795
Montgomery County 911 CommunicationsMontgomeryPrimaryBrian Helms
910-576-0608
Moore County Emergency ServicesMoorePrimaryJason Steel
910-947-6317
Eastern Band of Cherokee IndiansNAPrimaryAtreyu Queen
828-554-6435
Nash County Central CommunicationsNashPrimaryBryant Fisher
252-459-1699
Rocky Mount Central CommunicationsNashPrimaryAllen Moore
252-972-1437
New Hanover County Public Safety Comm CenterNew HanoverPrimaryDebora Cottle
910-798-6931
Northampton County CommunicationsNorthamptonPrimaryTammie Piland
252-574-0205
City of JacksonvilleOnslowPrimaryMike Yaniero
910-455-1472
Onslow County 911OnslowPrimaryRay Silance
910-989-5013
Orange County Emergency CommunicationsOrangePrimaryKevin Medlin
919-245-6139
Pamlico County Emergency ManagementPamlicoPrimaryChris Murray
252-745-4131
Pasquotank/Camden E-911PasquotankPrimaryKylie Felton
252-338-7787
Pender County 911PenderPrimaryJackie Ezzell
910-259-1362
Perquimans County CommunicationPerquimansPrimaryJonathon Nixon
252-426-5751
Person County Emergency CommunicationsPersonPrimaryByron Gillispie
336-330-2243
Pitt County CommunicationsPittPrimaryJimmy Hodges
252-902-2602
Polk County CommunicationsPolkPrimaryJeremy Gregg
828-894-8303
Randolph County 911RandolphPrimaryKeena Heaton
336-318-6942
Richmond County Emergency CenterRichmondPrimaryBob Smith
910-997-8238
Lumberton Communications CenterRobesonPrimaryBill French
910-671-3946
Robeson E-911 Communications CenterRobesonPrimaryChad Deese
910-671-3160
Rockingham County 911 CommunicationsRockinghamPrimaryRodney Cates
336-634-3017
Rowan County TelecommunicationsRowanPrimaryAllen Cress
704-216-8510
Rutherford County CommunicationsRutherfordPrimaryGreg Dotson
828-287-6050
Sampson County 911 CommunicationsSampsonPrimaryMelinda McClenny
910-592-8996
Scotland County Emergency CommunicationsScotlandPrimaryMike Edge
910-266-4322
Stanly County 911StanlyPrimaryCurtis Melton
704-986-3709
Stokes County Emergency CommunicationsStokesPrimaryDel Hall
336-593-2494
Mt. Airy Police DepartmentSurrySecondaryKathy Haitt
336-786-3562
Surry County 911 CommunicationsSurryPrimaryNick Brown
336-401-8650
Swain County 911SwainPrimaryDavid Breedlove
828-488-2196
Brevard Police DepartmentTransylvaniaSecondaryBrooke Faircloth
828-883-2212
Transylvania County 911 CenterTransylvaniaPrimaryKevin Shook
828-884-3188
Union County Communications/E-911UnionPrimaryVicki Callicutt
704-283-3550
Cary Police DepartmentWakePrimaryDoug Workman
919-469-7969
Holly Springs Police PSAPWakePrimaryKristin Byrd
919-567-4722
Raleigh-Wake County Emergency Communications CenterWakePrimaryDominick Nutter
919-996-3530
Warren County E-911 CommunicationsWarrenPrimarySheila Baskett
252-257-3456
Washington County Communication CenterWashingtonPrimaryPhyllis Peal
252-793-2422
Beech MountainWataugaPrimaryDavid Davis
828-387-2342
Boone Police Department 911WataugaPrimaryKevin Hardy
828-268-6900
Watauga County E-911WataugaPrimaryWill Holt
828-265-5668
Wayne County Central 911WaynePrimaryChris Barnes
919-731-1416
Elkin Police DepartmentWilkesSecondaryMelissa Coe
336-258-8900
Wilkes County Emergency CommunicationsWilkesPrimaryLogan Kerr
336-990-0417
Wilson County Emergency CommunicationsWilsonPrimaryBrenda Womble
252-237-8300
Yadkin County Sheriff's OfficeYadkinPrimaryChristi Colbert
336-849-7816
Yancey County E-911YanceyPrimaryJeff Howell
336-849-7816
Export Table Data