Public Safety Answering Points
A primary public safety answering point, or PSAP, is the first point of reception of a 911 call by a public safety agency. A primary PSAP must be capable of receiving and processing enhanced 911 calls from all voice communications service providers.
A secondary PSAP is able to receive voice and data from an enhanced 911 call transferred from a primary PSAP and complete the 911 process by dispatching law enforcement, ambulances, firefighters or other responders.
The searchable list below is initially sorted by county and then by PSAP name.
PSAP | County | Type | Contact |
---|---|---|---|
Alamance County Central Communications | Alamance | Primary | Stephen Sigmon 336-570-6777 |
Burlington Police Department | Alamance | Secondary | Stephanie Chatman 336-229-3500 |
Alexander County E-911 Communications | Alexander | Primary | Greg Foster 828-632-2911 |
Alleghany County E-911 | Alleghany | Primary | Pat Irwin 336-372-7920 |
Anson County Emergency Communications | Anson | Primary | Holly Thomas 704-694-7083 |
Ashe County Communications Center | Ashe | Primary | James Brian Greer 336-846-5624 |
Avery County Communications Center | Avery | Primary | Jamey Johnson 828-733-3858 |
Beaufort County Communications Center | Beaufort | Primary | Will Caputo 252-746-7111 |
Bertie County Communications | Bertie | Primary | J.W. Stalls 252-794-5330 |
Bladen Central | Bladen | Primary | Jeff Kulp 910-862-6784 |
Brunswick County Central Communications | Brunswick | Primary | Tom Rogers 910-253-2578 |
Buncombe County Emergency Communications | Buncombe | Primary | Chuck Robinson 828-250-6650 |
Burke County Consolidated 911 Communications | Burke | Primary | Brock Hall 828-764-9133 |
Cabarrus County Sheriff Communications | Cabarrus | Primary | Ray Gilleland 704-920-3111 |
Caldwell County Sheriff's Office & E-911 Communications Center | Caldwell | Primary | Jason Pennell 828-758-2324, ext. 1533 |
Carteret County Emergency Services | Carteret | Primary | Brandy Osborne 252-222-5841 |
Caswell County 911 Communications | Caswell | Primary | Kenneth Everett 336-694-9311 |
Catawba County Communications Center | Catawba | Primary | Brian Drum 828-464-3112 |
Hickory Police Department | Catawba | Secondary | Nicole Sain 828-328-5551 |
Newton Police Department | Catawba | Secondary | Tim Hayes 828-695-4352 |
Chatham County Emergency Operations | Chatham | Primary | Mike Reitz 919-545-8162 |
Cherokee County Communications | Cherokee | Primary | Theresa Creasman 828-835-3144 |
Chowan Central Communications | Chowan | Primary | Herman Weiss 252-482-8484 |
Clay County Dispatch | Clay | Primary | Ricky Lancaster 828-389-1233 |
Cleveland County 911 Communications | Cleveland | Primary | Storie McIntyre 704-484-4875 |
Kings Mountain Communications | Cleveland | Primary | Andy Underwood 704-734-0444 |
Shelby Police Communications | Cleveland | Primary | Terry Grayson NA |
Columbus Central Communications | Columbus | Primary | Valecia Jacobs 910-640-6610, ext. 230 |
Craven County Emergency Communications | Craven | Primary | Stanley Kite 252-636-6608 |
Havelock Police Department | Craven | Primary | Jeff Fedyna 252-463-7107 |
New Bern Emergency Communications | Craven | Primary | Lt. Stephen Williams 252-672-4320 |
Cumberland County 911 | Cumberland | Primary | Gene Booth 910-678-7641 |
Fayetteville Communications | Cumberland | Primary | Lisa Reid 910-433-1916 |
Currituck Communications | Currituck | Primary | Liz Hodgis 252-232-2216 |
Dare Central Communications | Dare | Primary | Trey Piland 252-475-5705 |
Davidson County 911 | Davidson | Primary | Rob Wilson 336-242-2047 |
Davie County 911 Communications | Davie | Primary | Rodney Pierce 336-753-6330 |
Duplin County Communications | Duplin | Primary | Chris Vernon 910-296-2169 or 910-296-0115 |
Durham Emergency Communications | Durham | Primary | Randy Beeman 919-560-4191, ext. 16274 |
Edgecombe County 911 | Edgecombe | Primary | Mike Catagnus 252-641-7999 |
Tarboro Police Communications | Edgecombe | Primary | Rick Mann 252-641-4273 |
Forsyth County 911 Communications | Forsyth | Primary | Herb Swaim 336-703-2554 |
Kernersville Police Department | Forsyth | Secondary | Ryan Spong 336-258-8900 |
Winston-Salem Police Department | Forsyth | Primary | Rebecca Boles 336-773-7866 |
Franklin County Communications Center | Franklin | Primary | Christy Shearin 919-340-4320 |
Gaston County 911 Communications | Gaston | Primary | Capt. Brent Roberts 704-866-2329 |
Mount Holly Police Department | Gaston | Primary | Derek Terry 704-822-2922 |
Gates County Central Communications | Gates | Primary | Amanda Ward 252-357-3111 |
Graham County 911 | Graham | Primary | Misty Hembree 828-479-7985 |
Granville County Emergency Services | Granville | Primary | Trent Brummitt 919-692-0141 |
Greene County Communications Center | Greene | Primary | Sharon Marshburn 252-747-2544 |
Guilford Metro | Guilford | Primary | Melanie Neal 336-373-2646 |
High Point Communications | Guilford | Primary | Ellis Frazier 336-883-3049 |
Halifax County Central Communications | Halifax | Primary | Henry Hedgepeth 252-583-2390 |
Harnett County Communications Center | Harnett | Primary | Dianne Raynor 910-814-2038 |
Haywood County 911 | Haywood | Primary | Chanda Morgan 828-356-2737 |
Henderson County Sheriff Communications | Henderson | Primary | Lisha Corn Stanly 828-694-3127 |
Henderson-Vance 911 Center | Henderson | Primary | Brian Short 252-438-8264 |
Hendersonville Police Department | Henderson | Secondary | Monica Howard 828-697-3025 |
Hertford County Emergency Services | Hertford | Primary | Felicia Gaston 252-358-7861 |
Hoke County Emergency Communications | Hoke | Primary | Jimmy Stewart 910-904-2973 |
Iredell County Emergency Communications | Iredell | Primary | Candy Miller 704-878-3047 |
Mooresville Police Department | Iredell | Secondary | Susan Davis 704-664-3311 |
Statesville Police Department | Iredell | Secondary | David Addison 704-878-3406 |
Jackson County Emergency Management | Jackson | Primary | Wanda Hall 828-586-7537 |
Johnston County 911 Communications | Johnston | Primary | Jason Barbour 919-989-5059 |
Jones/Lenoir County 911 | Jones | Primary | Paige Johnson 252-559-6136 |
Sanford Police Department Communications Center | Lee | Primary | Daryl Kirby 919-775-8268 |
Lincoln County Communications Center | Lincoln | Primary | Bill Gibbs 704-268-3032 |
Macon County Communications | Macon | Primary | Todd Seagle 828-349-2232 |
Madison County 911 | Madison | Primary | Caleb Dispenza 828-649-3602 |
Martin County Communications Center | Martin | Primary | Jason Steward 252-789-4556 |
McDowell County 911 Center | McDowell | Primary | William Kehler 828-652-3982 |
Charlotte Fire (Fire Alarm) | Mecklenburg | Secondary | Johnny Horn 704-336-8803 |
Charlotte Medic | Mecklenburg | Secondary | CorinneWalser 704-943-6242 |
Charlotte-Mecklenburg Police Communications | Mecklenburg | Primary | Joe Vanderlip 704-336-3237 |
Cornelius-Huntersville Police Communications | Mecklenburg | Primary | Lisa Tucker 704-892-1363 |
Pineville Police Department | Mecklenburg | Primary | Tammy Watson 704-889-2231 |
Mitchell County Central Communications | Mitchell | Primary | Stephanie Wiseman 828-385-0795 |
Montgomery County 911 Communications | Montgomery | Primary | Brian Helms 910-576-0608 |
Moore County Emergency Services | Moore | Primary | Jason Steel 910-947-6317 |
Eastern Band of Cherokee Indians | NA | Primary | Atreyu Queen 828-554-6435 |
Nash County Central Communications | Nash | Primary | Bryant Fisher 252-459-1699 |
Rocky Mount Central Communications | Nash | Primary | Allen Moore 252-972-1437 |
New Hanover County Public Safety Comm Center | New Hanover | Primary | Debora Cottle 910-798-6931 |
Northampton County Communications | Northampton | Primary | Tammie Piland 252-574-0205 |
City of Jacksonville | Onslow | Primary | Mike Yaniero 910-455-1472 |
Onslow County 911 | Onslow | Primary | Ray Silance 910-989-5013 |
Orange County Emergency Communications | Orange | Primary | Kevin Medlin 919-245-6139 |
Pamlico County Emergency Management | Pamlico | Primary | Chris Murray 252-745-4131 |
Pasquotank/Camden E-911 | Pasquotank | Primary | Kylie Felton 252-338-7787 |
Pender County 911 | Pender | Primary | Jackie Ezzell 910-259-1362 |
Perquimans County Communication | Perquimans | Primary | Jonathon Nixon 252-426-5751 |
Person County Emergency Communications | Person | Primary | Byron Gillispie 336-330-2243 |
Pitt County Communications | Pitt | Primary | Jimmy Hodges 252-902-2602 |
Polk County Communications | Polk | Primary | Jeremy Gregg 828-894-8303 |
Randolph County 911 | Randolph | Primary | Keena Heaton 336-318-6942 |
Richmond County Emergency Center | Richmond | Primary | Bob Smith 910-997-8238 |
Lumberton Communications Center | Robeson | Primary | Bill French 910-671-3946 |
Robeson E-911 Communications Center | Robeson | Primary | Chad Deese 910-671-3160 |
Rockingham County 911 Communications | Rockingham | Primary | Rodney Cates 336-634-3017 |
Rowan County Telecommunications | Rowan | Primary | Allen Cress 704-216-8510 |
Rutherford County Communications | Rutherford | Primary | Greg Dotson 828-287-6050 |
Sampson County 911 Communications | Sampson | Primary | Melinda McClenny 910-592-8996 |
Scotland County Emergency Communications | Scotland | Primary | Mike Edge 910-266-4322 |
Stanly County 911 | Stanly | Primary | Curtis Melton 704-986-3709 |
Stokes County Emergency Communications | Stokes | Primary | Del Hall 336-593-2494 |
Mt. Airy Police Department | Surry | Secondary | Kathy Haitt 336-786-3562 |
Surry County 911 Communications | Surry | Primary | Nick Brown 336-401-8650 |
Swain County 911 | Swain | Primary | David Breedlove 828-488-2196 |
Brevard Police Department | Transylvania | Secondary | Brooke Faircloth 828-883-2212 |
Transylvania County 911 Center | Transylvania | Primary | Kevin Shook 828-884-3188 |
Union County Communications/E-911 | Union | Primary | Vicki Callicutt 704-283-3550 |
Cary Police Department | Wake | Primary | Doug Workman 919-469-7969 |
Holly Springs Police PSAP | Wake | Primary | Kristin Byrd 919-567-4722 |
Raleigh-Wake County Emergency Communications Center | Wake | Primary | Dominick Nutter 919-996-3530 |
Warren County E-911 Communications | Warren | Primary | Sheila Baskett 252-257-3456 |
Washington County Communication Center | Washington | Primary | Phyllis Peal 252-793-2422 |
Beech Mountain | Watauga | Primary | David Davis 828-387-2342 |
Boone Police Department 911 | Watauga | Primary | Kevin Hardy 828-268-6900 |
Watauga County E-911 | Watauga | Primary | Will Holt 828-265-5668 |
Wayne County Central 911 | Wayne | Primary | Chris Barnes 919-731-1416 |
Elkin Police Department | Wilkes | Secondary | Melissa Coe 336-258-8900 |
Wilkes County Emergency Communications | Wilkes | Primary | Logan Kerr 336-990-0417 |
Wilson County Emergency Communications | Wilson | Primary | Brenda Womble 252-237-8300 |
Yadkin County Sheriff's Office | Yadkin | Primary | Christi Colbert 336-849-7816 |
Yancey County E-911 | Yancey | Primary | Jeff Howell 336-849-7816 |
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