Public Safety Answering Points
A primary public safety answering point, or PSAP, is the first point of reception of a 911 call by a public safety agency. A primary PSAP must be capable of receiving and processing enhanced 911 calls from all voice communications service providers.
A secondary PSAP is able to receive voice and data from an enhanced 911 call transferred from a primary PSAP and complete the 911 process by dispatching law enforcement, ambulances, firefighters or other responders.
The searchable list below is initially sorted by county and then by PSAP name.
| PSAP | County | Type | Contact |
|---|---|---|---|
| Alamance County Central Communications | Alamance | Primary | Stephen Sigmon 336-570-6777 |
| Burlington Police Department | Alamance | Secondary | Kenyon Harris 336-513-5423 |
| Alexander County E-911 Communications | Alexander | Primary | Greg Foster 828-632-2911 |
| Alleghany County E-911 | Alleghany | Primary | Mary Rector 336-372-7920 |
| Anson County Emergency Communications | Anson | Primary | Holly Thomas 704-694-7083 |
| Ashe County Communications Center | Ashe | Primary | James Brian Greer 336-846-5624 |
| Avery County Communications Center | Avery | Primary | Mike Edmisten 828-737-0173 |
| Beaufort County Communications Center | Beaufort | Primary | Victoria van Nortwick 252-946-7111 |
| Bertie County Communications | Bertie | Primary | J.W. Hoggard 252-794-5330 |
| Bladen Central | Bladen | Primary | Beth Singletary 910-862-8141 |
| Brunswick County Central Communications | Brunswick | Primary | Kim Lewis 910-253-2570 |
| Buncombe County Emergency Communications | Buncombe | Primary | Dr. Osiris Carter 828-250-6645 |
| Burke County Consolidated 911 Communications | Burke | Primary | Heather Joyner 828-764-9133 |
| Cabarrus County Sheriff Communications | Cabarrus | Primary | Travis McGhee 704-920-3103 |
| Caldwell County Emergency Services E911 Communications Center | Caldwell | Primary | Becky Price 828-426-8504 |
| Carteret County Emergency Services | Carteret | Primary | Buddy Carter 252-222-5841 |
| Caswell County 911 Communications | Caswell | Primary | Kenneth Everett 336-694-9311 |
| Catawba County Communications Center | Catawba | Primary | Brian Drum 828-464-3112 |
| Hickory Police Department | Catawba | Secondary | Summer Andrews 828-261-2670 |
| Newton Police Department | Catawba | Secondary | Captain Mark Beal 828-695-4263 |
| Chatham County Emergency Operations | Chatham | Primary | Mike Reitz 919-545-8162 |
| Cherokee County Communications | Cherokee | Primary | Theresa Creasman 828-835-3144 |
| Chowan Central Communications | Chowan | Primary | Herman Weiss 252-482-8484 |
| Clay County Dispatch | Clay | Primary | Kevin Sellers 828-389-1233 |
| Cleveland County 911 Communications | Cleveland | Primary | Capt. Chris Hutchins 704-484-4831 |
| Kings Mountain Communications | Cleveland | Primary | Lynn Slycord 704-734-0444 |
| Shelby Police Communications | Cleveland | Primary | Brad Fraser 704-484-6855 |
| Columbus Central Communications | Columbus | Primary | Valecia Jacobs 910-640-6610, ext. 230 |
| Craven County Emergency Communications | Craven | Primary | Stanley Kite 252-636-6608 |
| Havelock Police Department | Craven | Primary | Anthony Fischer 252-463-7131 |
| New Bern Emergency Communications | Craven | Primary | Lt. Stephen Williams 252-672-4320 |
| Cumberland County 911 | Cumberland | Primary | Garry Crumpler 910-438-4069 |
| Fayetteville Communications | Cumberland | Primary | Lisa Reid 910-433-1916 |
| Currituck Communications | Currituck | Primary | Mary Beth Newns 252-232-2115 |
| Dare Central Communications | Dare | Primary | David Saffell 252-475-5705 |
| Davidson County 911 | Davidson | Primary | Rob Wilson 336-242-2047 |
| Davie County 911 Communications | Davie | Primary | Rodney Pierce 336-753-6330 |
| Duplin County Communications | Duplin | Primary | Chris Vernon 910-296-2169 or 910-296-0115 |
| Durham Emergency Communications | Durham | Primary | Randy Beeman 919-560-4191, ext. 16274 |
| Edgecombe County 911 | Edgecombe | Primary | Mike Catagnus 252-641-7999 |
| Tarboro Police Communications | Edgecombe | Primary | Kelsey Smith 252-641-4247 |
| Forsyth County 911 Communications | Forsyth | Primary | James Fore 336-727-2222 |
| Kernersville Police Department | Forsyth | Secondary | Amy Clewis 336-258-8900 |
| Winston-Salem Police Department | Forsyth | Primary | Martha Hix 336-773-7866 |
| Franklin County Communications Center | Franklin | Primary | Christy Shearin 919-340-4320 |
| Gaston County 911 Communications | Gaston | Primary | Capt. Robbie Waldrop 704-866-3343 |
| Mount Holly Police Department | Gaston | Primary | Bryan Kale 704-827-2922 |
| Graham County 911 | Graham | Primary | Misty Hembree 828-479-7985 |
| Granville County Communications | Granville | Primary | Stacy Hicks 919-690-0919 |
| Greene County Communications Center | Greene | Primary | Deborah Haddock 252-663-7128 |
| Guilford Metro | Guilford | Primary | Melanie Jones 336-373-2646 |
| High Point 911 Communications | Guilford | Primary | Kyle Thaggard 336-883-3049 |
| Halifax County Central Communications | Halifax | Primary | Henry Hedgepeth 252-583-2390 |
| Harnett County Communications Center | Harnett | Primary | Travis Essic 910-893-0221 |
| Haywood County 911 | Haywood | Primary | Chanda Morgan 828-356-2737 |
| Henderson County Sheriff Communications | Henderson | Primary | Johnny Duncan 828-694-2785 |
| Vance 911 Center | Vance | Primary | Vivian Lassiter 252-438-8264, 252-492-0202 |
| Hendersonville Police Department | Henderson | Secondary | Amber Kleppe 828-697-3030 |
| Hertford County Emergency Services | Hertford | Primary | Felicia Gaston 252-358-7861 |
| Hoke County Emergency Communications | Hoke | Primary | Jimmy Stewart 910-904-2973 |
| Iredell County Emergency Communications | Iredell | Primary | Nikki Carswell 704-832-2185 |
| Mooresville Police Department | Iredell | Secondary | Susan Davis 704-664-3311 |
| Statesville Police Department | Iredell | Secondary | Ashley Mason Office: 704-878-3506 Cell: 704-437-3386 |
| Jackson County Emergency Management | Jackson | Primary | Belinda Clawson 828-586-7537 |
| Johnston County 911 Communications | Johnston | Primary | Morgan Harris 919-989-5059 |
| Jones/Lenoir County 911 | Jones | Primary | Justin Banks 252-361-1788 |
| Sanford Police Department Communications Center | Lee | Primary | Daryl Kirby 919-775-8268 |
| Lincoln County Communications Center | Lincoln | Primary | Michael McNeely 704-666-6961 |
| Macon County Communications | Macon | Primary | Todd Seagle 828-349-2232 |
| Madison County 911 | Madison | Primary | Chelsie Lewis 828-649-3602 |
| Martin County Communications Center | Martin | Primary | Jason Steward 252-789-4556 |
| McDowell County 911 Center | McDowell | Primary | Amberlie Buff 828-652-3982 |
| Charlotte Fire (Fire Alarm) | Mecklenburg | Secondary | Bill Suthard 704-432-6461 |
| Charlotte Medic | Mecklenburg | Secondary | Corinne Walser 704-943-6242 |
| Charlotte-Mecklenburg Police Communications | Mecklenburg | Primary | Kelly Alvarez 704-609-6833 |
| Cornelius Police Communications | Mecklenburg | Primary | Daniel Little 704-892-1363, ext. 249 |
| Pineville Police Department | Mecklenburg | Primary | Tammy Watson 704-889-2231 |
| Mitchell County Central Communications | Mitchell | Primary | Stephanie Wiseman 828-385-0795 |
| Montgomery County 911 Communications | Montgomery | Primary | Frankie Maness 910-576-4221 |
| Moore County Emergency Services | Moore | Primary | Scot Brooks 910-947-4353 |
| Eastern Band of Cherokee Indians | NA | Primary | Cheyenne Pate 828-359-6434 |
| Nash County Central Communications | Nash | Primary | Bryant Fisher 252-459-1699 |
| Rocky Mount Central Communications | Nash | Primary | Ebony Lyons 252-972-1437 |
| New Hanover County Public Safety Comm Center | New Hanover | Primary | Hope Downs 910-798-6915 |
| Northampton County Communications | Northampton | Primary | Lakeshia Ransom 252-574-0205 |
| City of Jacksonville | Onslow | Primary | Jared Phelps 910-938-6403 |
| Onslow County 911 | Onslow | Primary | Ray Silance 910-989-5013 |
| Orange County Emergency Communications | Orange | Primary | Chris Ward 919-245-6139 |
| Pamlico County Emergency Management | Pamlico | Primary | Chris Murray 252-745-4131 |
| Pasquotank/Camden E-911 | Pasquotank | Primary | Kylie Felton 252-338-7787 |
| Pender County 911 | Pender | Primary | Jackie Ezzell 910-259-1362 |
| Perquimans/Gates 911 Communications | Perquimans, Gates | Primary | Jonathan Nixon 252-426-5751 |
| Person County Emergency Communications | Person | Primary | Roland Nenni 336-330-2243 |
| Pitt County Communications | Pitt | Primary | Jimmy Hodges 252-902-2602 |
| Polk County Communications | Polk | Primary | Jeremy Gregg 828-894-8303 |
| Randolph County 911 | Randolph | Primary | Jamie Bailey 336-318-6942 |
| Richmond County Emergency Center | Richmond | Primary | Bob Smith 910-997-8238 |
| Lumberton Communications Center | Robeson | Primary | Tammy Mcleod 910-671-3872 |
| Robeson E-911 Communications Center | Robeson | Primary | Chad Deese 910-671-3160 |
| Rockingham County 911 Communications | Rockingham | Primary | Jason Wood 336-634-3001 |
| Rowan County Telecommunications | Rowan | Primary | Phil York 704-216-8511 |
| Rutherford County Communications | Rutherford | Primary | Scott Schiefelbein 828-287-6095 |
| Sampson County 911 Communications | Sampson | Primary | Cliff Brown 910-592-8996 |
| Scotland County Emergency Communications | Scotland | Primary | Samantha Dutch 910-266-4661 |
| Stanly County 911 | Stanly | Primary | Kyle Griffin 704-986-3706 |
| Stokes County Emergency Communications | Stokes | Primary | Nicole Durham 336-593-8139 |
| Mt. Airy Police Department | Surry | Secondary | Kathy Haitt 336-786-3562 |
| Surry County 911 Communications | Surry | Primary | Nick Brown 336-401-8650 |
| Swain County 911 | Swain | Primary | Misty Tabor 828-488-2196 |
| Transylvania County 911 Center | Transylvania | Primary | Cameron Sexton 828-577-2275 |
| Union County Communications/E-911 | Union | Primary | Vicki Callicutt 704-283-3550 |
| Cary Police Department | Wake | Primary | Doug Workman 919-469-7969 |
| Holly Springs Police PSAP | Wake | Primary | Kristin Byrd 919-567-4722 |
| Raleigh-Wake County Emergency Communications Center | Wake | Primary | Dominick Nutter 919-996-3530 |
| Warren County E-911 Communications | Warren | Primary | Sheila Baskett 252-257-3456 |
| Washington County Communication Center | Washington | Primary | Harley Spruill 252-793-4141 |
| Beech Mountain | Watauga | Primary | Tim Barnett 828-387-2342 |
| Watauga County E-911 | Watauga | Primary | Will Holt 828-265-5668 |
| Wayne County Central 911 | Wayne | Primary | Chris Barnes 919-731-1416 |
| Elkin Police Department | Wilkes | Secondary | Kevin Hall 336-258-8910 |
| Wilkes County Emergency Communications | Wilkes | Primary | Logan Kerr 336-990-0417 |
| Wilson County Emergency Communications | Wilson | Primary | Jeff Williford 252-237-8300 |
| Yadkin County Sheriff's Office | Yadkin | Primary | Dylan Zachary 336-849-7816 |
| Yancey County E-911 | Yancey | Primary | Gina Duncan 828-682-2124 |
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