Public Safety Answering Points

A primary public safety answering point, or PSAP, is the first point of reception of a 911 call by a public safety agency. A primary PSAP must be capable of receiving and processing enhanced 911 calls from all voice communications service providers.

A secondary PSAP is able to receive voice and data from an enhanced 911 call transferred from a primary PSAP and complete the 911 process by dispatching law enforcement, ambulances, firefighters or other responders.

The searchable list below is initially sorted by county and then by PSAP name.

PSAP County Type Contact
Alamance County Central Communications Alamance Primary Stephen Sigmon
336-570-6777
Burlington Police Department Alamance Secondary Kenyon Harris
336-513-5423
Alexander County E-911 Communications Alexander Primary Greg Foster
828-632-2911
Alleghany County E-911 Alleghany Primary Mary Rector
336-372-7920
Anson County Emergency Communications Anson Primary Holly Thomas
704-694-7083
Ashe County Communications Center Ashe Primary James Brian Greer
336-846-5624
Avery County Communications Center Avery Primary Mike Edmisten
828-737-0173
Beaufort County Communications Center Beaufort Primary Victoria van Nortwick
252-746-7111
Bertie County Communications Bertie Primary J.W. Stalls
252-794-5330
Bladen Central Bladen Primary Nathan Dowless
910-862-6761
Brunswick County Central Communications Brunswick Primary Kim Lewis
910-253-2578
Buncombe County Emergency Communications Buncombe Primary Brooke Hazlett
828-250-6671
Burke County Consolidated 911 Communications Burke Primary Heather Joyner
828-764-9133
Cabarrus County Sheriff Communications Cabarrus Primary Travis McGhee
704-920-3103
Caldwell County Emergency Services E911 Communications Center Caldwell Primary Jason Pennell
828-758-2324, ext. 1533
Carteret County Emergency Services Carteret Primary Jimmy Machipness
252-222-5841
Caswell County 911 Communications Caswell Primary Kenneth Everett
336-694-9311
Catawba County Communications Center Catawba Primary Brian Drum
828-464-3112
Hickory Police Department Catawba Secondary Summer Andrews
828-261-2670
Newton Police Department Catawba Secondary Captain Mark Beal
828-695-4263
Chatham County Emergency Operations Chatham Primary Mike Reitz
919-545-8162
Cherokee County Communications Cherokee Primary Theresa Creasman
828-835-3144
Chowan Central Communications Chowan Primary Herman Weiss
252-482-8484
Clay County Dispatch Clay Primary Kevin Sellers
828-389-1233
Cleveland County 911 Communications Cleveland Primary Storie McIntyre
704-484-4875
Kings Mountain Communications Cleveland Primary Lynn Slycord
704-734-0444
Shelby Police Communications Cleveland Primary Joe Thurkill
704-484-7152
Columbus Central Communications Columbus Primary Valecia Jacobs
910-640-6610, ext. 230
Craven County Emergency Communications Craven Primary Stanley Kite
252-636-6608
Havelock Police Department Craven Primary Anthony Fischer
252-463-7131
New Bern Emergency Communications Craven Primary Lt. Stephen Williams
252-672-4320
Cumberland County 911 Cumberland Primary Gene Booth
910-678-7641
Fayetteville Communications Cumberland Primary Lisa Reid
910-433-1916
Currituck Communications Currituck Primary Liz Hodgis
252-232-2216
Dare Central Communications Dare Primary Jack Scarborough
252-475-5705
Davidson County 911 Davidson Primary Rob Wilson
336-242-2047
Davie County 911 Communications Davie Primary Rodney Pierce
336-753-6330
Duplin County Communications Duplin Primary Chris Vernon
910-296-2169 or 910-296-0115
Durham Emergency Communications Durham Primary Randy Beeman
919-560-4191, ext. 16274
Edgecombe County 911 Edgecombe Primary Mike Catagnus
252-641-7999
Tarboro Police Communications Edgecombe Primary Angela Richardson
252-641-4283
Forsyth County 911 Communications Forsyth Primary Herb Swaim
336-703-2554
Kernersville Police Department Forsyth Secondary Amy Clewis
336-258-8900
Winston-Salem Police Department Forsyth Primary Martha Hix
336-773-7866
Franklin County Communications Center Franklin Primary Christy Shearin
919-340-4320
Gaston County 911 Communications Gaston Primary Capt. Brent Roberts
704-866-2329
Mount Holly Police Department Gaston Primary Bryan Kale
704-827-2922
Gates County Central Communications Gates Primary Heather Ceney
252-506-7096
Graham County 911 Graham Primary Misty Hembree
828-479-7985
Granville County Communications Granville Primary Trent Brummitt
919-692-0141
Greene County Communications Center Greene Primary Deborah Haddock
252-663-7128
Guilford Metro Guilford Primary Melanie Jones
336-373-2646
High Point Communications Guilford Primary Kyle Thaggard
336-883-3049
Halifax County Central Communications Halifax Primary Henry Hedgepeth
252-583-2390
Harnett County Communications Center Harnett Primary Travis Essic
910-893-0221
Haywood County 911 Haywood Primary Chanda Morgan
828-356-2737
Henderson County Sheriff Communications Henderson Primary Lisha Corn Stanley
828-694-3127
Henderson-Vance 911 Center Henderson Primary Brian Short
252-438-8264
Hendersonville Police Department Henderson Secondary Amber Glisson
828-697-3030
Hertford County Emergency Services Hertford Primary Felicia Gaston
252-358-7861
Hoke County Emergency Communications Hoke Primary Jimmy Stewart
910-904-2973
Iredell County Emergency Communications Iredell Primary Candy Miller
704-878-3047
Mooresville Police Department Iredell Secondary Susan Davis
704-664-3311
Statesville Police Department Iredell Secondary Captain Bryan Johnson
Office: 704-878-3452
Cell: 980-635-7141
Statesville Police Department Iredell Primary Ashley Mason
Office: 704-878-3506
Cell: 704-437-3386
Jackson County Emergency Management Jackson Primary Belinda Clawson
828-586-7537
Johnston County 911 Communications Johnston Primary Brett Renfrow
919-989-5747
Jones/Lenoir County 911 Jones Primary Miranda P. Futrell
252-559-6136
Sanford Police Department Communications Center Lee Primary Daryl Kirby
919-775-8268
Lincoln County Communications Center Lincoln Primary Bill Gibbs
704-268-3032
Macon County Communications Macon Primary Todd Seagle
828-349-2232
Madison County 911 Madison Primary Caleb Dispenza
828-649-3602
Martin County Communications Center Martin Primary Jason Steward
252-789-4556
McDowell County 911 Center McDowell Primary Amberlie Buff
828-652-3982
Charlotte Fire (Fire Alarm) Mecklenburg Secondary Bill Suthard
704-432-6461
Charlotte Medic Mecklenburg Secondary Corinne Walser
704-943-6242
Charlotte-Mecklenburg Police Communications Mecklenburg Primary Kelly Alvarez
704-609-6833
Cornelius Police Communications Mecklenburg Primary Daniel Little
704-892-1363, ext. 249
Pineville Police Department Mecklenburg Primary Tammy Watson
704-889-2231
Mitchell County Central Communications Mitchell Primary Stephanie Wiseman
828-385-0795
Montgomery County 911 Communications Montgomery Primary vacant
Moore County Emergency Services Moore Primary Bryan Lyczkowski
910-947-6317
Eastern Band of Cherokee Indians NA Primary Chavella Bailey
828-554-6435
Nash County Central Communications Nash Primary Bryant Fisher
252-459-1699
Rocky Mount Central Communications Nash Primary Ebony Lyons
252-972-1437
New Hanover County Public Safety Comm Center New Hanover Primary Hope Downs
910-798-6915
Northampton County Communications Northampton Primary Lakeshia Ransom
252-574-0205
City of Jacksonville Onslow Primary Mike Yaniero
910-455-1472
Onslow County 911 Onslow Primary Ray Silance
910-989-5013
Orange County Emergency Communications Orange Primary Kevin Medlin
919-245-6139
Pamlico County Emergency Management Pamlico Primary Chris Murray
252-745-4131
Pasquotank/Camden E-911 Pasquotank Primary Kylie Felton
252-338-7787
Pender County 911 Pender Primary Jackie Ezzell
910-259-1362
Perquimans County Communication Perquimans Primary Jonathon Nixon
252-426-5751
Person County Emergency Communications Person Primary Byron Gillispie
336-330-2243
Pitt County Communications Pitt Primary Jimmy Hodges
252-902-2602
Polk County Communications Polk Primary Jeremy Gregg
828-894-8303
Randolph County 911 Randolph Primary Alan King
336-318-6891
Richmond County Emergency Center Richmond Primary Bob Smith
910-997-8238
Lumberton Communications Center Robeson Primary Bill French
910-671-3946
Robeson E-911 Communications Center Robeson Primary Chad Deese
910-671-3160
Rockingham County 911 Communications Rockingham Primary Rodney Cates
336-634-3017
Rowan County Telecommunications Rowan Primary Allen Cress
704-216-8510
Rutherford County Communications Rutherford Primary Scott Schiefelbein
828-287-6095
Sampson County 911 Communications Sampson Primary Cliff Brown
910-592-8996
Scotland County Emergency Communications Scotland Primary Samantha Dutch
910-266-4661
Stanly County 911 Stanly Primary Kyle Griffin
704-986-3706
Stokes County Emergency Communications Stokes Primary Matt Boyles
336-593-2494
Mt. Airy Police Department Surry Secondary Kathy Haitt
336-786-3562
Surry County 911 Communications Surry Primary Nick Brown
336-401-8650
Swain County 911 Swain Primary Misty Tabor
828-488-2196
Transylvania County 911 Center Transylvania Primary Kevin Shook
828-884-3188
Union County Communications/E-911 Union Primary Vicki Callicutt
704-283-3550
Cary Police Department Wake Primary Doug Workman
919-469-7969
Holly Springs Police PSAP Wake Primary Kristin Byrd
919-567-4722
Raleigh-Wake County Emergency Communications Center Wake Primary Dominick Nutter
919-996-3530
Warren County E-911 Communications Warren Primary Sheila Baskett
252-257-3456
Washington County Communication Center Washington Primary Anna Johnson
252-793-2422
Beech Mountain Watauga Primary Tim Barnett
828-387-2342
Watauga County E-911 Watauga Primary Will Holt
828-265-5668
Wayne County Central 911 Wayne Primary Chris Barnes
919-731-1416
Elkin Police Department Wilkes Secondary Melissa Coe
336-258-8900
Wilkes County Emergency Communications Wilkes Primary Logan Kerr
336-990-0417
Wilson County Emergency Communications Wilson Primary Jeff Williford
252-237-8300
Yadkin County Sheriff's Office Yadkin Primary Dylan Zachary
336-849-7816
Yancey County E-911 Yancey Primary Jeff Howell
828-682-1887