Group of NCDIT members sitting at a conference room table.

NCDIT’s Commitment to Building a Supportive and Accessible Workplace
How supporting our employees strengthens our state.

Author: Jennifer Chonillo

NCDIT is dedicated to building and maintaining a workplace culture where every employee has the support and resources to be successful and to contribute to our mission of serving and strengthening North Carolina.

Caring for Our Team Members

Recognizing that employees must balance work and personal commitments, many of our positions offer flexible scheduling as well as hybrid work options. We also fully comply with the Americans with Disabilities Act and maintain equal opportunity in employment for all qualified persons with disabilities through the state’s Reasonable Accommodation Policy.

In addition, we offer our employees comprehensive benefits that they can customize as needed. Along with health insurance coverage and retirement benefits, employees have access to a variety of optional benefits.

NCDIT provides a wide range of leave options, including 12 paid holidays each year. Employees are also given Personal Observance Leave, which can be used for one calendar day of personal significance annually, and a set number of community service hours each year to support volunteerism, if they choose. Parents can use this leave for involvement in their children’s schools.

State employees also have free, confidential access to the North Carolina Employee Assistance Program that provides support and resources to address personal or work-related challenges and concerns.

Supporting Services and Partnerships

Our department works with the Autism Society of North CarolinaLiNC-IT and TEACCH to provide resources and education that help support neurodiverse team members, their supervisors and their colleagues. Additionally, our state offers a program to its employees known as the North Carolina Career Advancement Resources for Employees on the Spectrum (NCCARES). This program offers permanent state employees with autism spectrum disorder up to five hours of career coaching.

Accessibility and the People of North Carolina

We are driven by a vision of strategically leveraging technology for a prosperous, healthier and educated North Carolina. One way we achieve this is by providing guidance and tools for state agencies to offer high-quality, user-friendly digital resources that are accessible to all North Carolinians.

More than 10.8 million North Carolinians go online each year to access digital government services and information, and we prioritize accessibility in the state’s digital presence, especially for those individuals using assistive technology to access digital information and services. We make sure that all state of North Carolina websites are easy to navigate, present clear and consistent information, offer keyboard accessibility and use legible, high contrast colors.

In April 2024, NCDIT published guidance that aims to prioritize a "digital-first" public experience that is seamless, accessible and secure. The Digital Accessibility and Usability Standard offers guidance for designing and delivering websites and digital services to all state agencies. Agencies are also encouraged to apply the standard to internal websites and digital services.

To assist state of North Carolina agencies, our department offers website quality assurance and accessibility monitoring as one of the many services we provide. We have also established Digital Accessibility Community of Practice, a collaborative forum that allows individuals across from across state government organizations to share insights, expertise and best practices that promote a culture of accessibility. Topics discussed by this group include how to make graphics, websites and documents more accessible to all individuals.

Interested in being part of a flexible, innovative team dedicated to making a difference for North Carolina? Learn more about why you should work for NCDIT.