NC 911 Call Statistics

In 2019, N.C. PSAPs answered 7.3 million 911 calls.

  Total Calls % of Total
Wireline Calls 1,013,151 13.75%
VoIP Calls 615,337 8.36%
Wireless Calls 5,729,593 77.86%
Total Calls 7,358,081 100.00%

Year-Over-Year Comparisons





911 Call Statistics for July 2020 July 2019
  Total Calls Percent of Total Total Calls Percent of Total
Wireline Calls

72,380

10.86% 85,310 13.01%
VoIP Calls 51,023 7.65% 52,536 8.01%
Wireless Calls 543,456 81.49% 517,873 78.98%
Total Calls 666,859 100% 655,719 100%