NC 911 Call Statistics

In 2019, North Carolina PSAPs answered 7.3 million 911 calls.

  Total Calls % of Total
Wireline Calls 1,013,151 13.75%
VoIP Calls 615,337 8.36%
Wireless Calls 5,729,593 77.86%
Total Calls 7,358,081 100.00%

Year-Over-Year Comparisons





911 Call Statistics for September 2020 September 2019
  Total Calls Percent of Total Total Calls Percent of Total
Wireline Calls

70,813

11.91% 79,354 12.85%
VoIP Calls 47,510 8.0% 50,788 8.22%
Wireless Calls 475,764 80.09% 487,641 78.93%
Total Calls 594,087 100% 617,783 100%