What Services Are Available to State Agencies?

The Office of Privacy & Data Protection provides the following services to agencies:

  • Privacy guidance and consultation
  • Procurement-related reviews
  • Privacy incident response/breach support
  • Privacy federal alignment support
  • Privacy threshold analysis and privacy impact assessment support
  • Privacy and data protection maturity assistance
  • Privacy data breach exercise support
  • Privacy policy review
ServiceDetails
Privacy Guidance and Consultation
  • Provides expert advice to state agencies and partners on complex privacy matters.
  • Offers tailored guidance to state agencies and stakeholders to ensure compliance with state and federal regulations while enabling responsible data use. 
Procurement-Related ReviewsReviews procurement documents, such as RFPs, contracts and vendor agreements to ensure privacy requirements are embedded in the acquisition process and that third-party risks are adequately addressed.
Privacy Incident Response/Breach SupportCollaborates with cybersecurity, legal and other teams to provide timely support and guidance to prevent data breaches, including privacy threshold/impact assessments and containment recommendations.  
Privacy Federal Alignment SupportEnsures agencies and stakeholders are aligned with federal privacy laws, including HIPAA, FERPA, FISMA, and CJIS, ensuring that state programs meet cross-jurisdictional compliance expectations. 
Privacy Threshold Analysis and Privacy Impact Assessment (PTA/PIA) Support Facilitates the completion of PTAs and PIAs by reviewing/approving assessments, evaluating accuracies of the information and providing feedback on the assessment. 
Privacy and Data Protection Maturity AssistanceHelps agencies assess and enhance their privacy posture by providing tools and recommendations to advance privacy capabilities across governance, operations, and culture. 
Privacy Policy Review Reviews and refines enterprise privacy policies to ensure clarity, regulatory compliance and alignment with statewide privacy standards and best practices. 

Contact the office at opdp@nc.gov for more information about these services.

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