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NC DPS and NC DIT joining forces to optimize NC's IT

In 2015, the NC General Assembly passed a law requiring the Department of Information Technology to manage most of the “enterprise information technology functions” in the executive branch. In this way, legislators were following a nationwide IT consolidation trend. Ohio, Oklahoma, New York, Michigan, Louisiana, Minnesota, Texas, West Virginia and many other states have completed or are working on IT consolidation initiatives.

In North Carolina, the Department of Information Technology believes the General Assembly’s directive is an opportunity to optimize the state’s IT resources, to improve IT procurement and services statewide, and to continue to build DIT as the first and foremost resource for information technology in North Carolina.

State CIO Eric Boyette and his leadership team are happy to welcome you to DIT, the newest state government department in North Carolina. We are ready to work with you in finding new and better ways to serve the Department of Public Safety and the entire state. We know, however, that it is likely you have some questions and concerns as you move from DPS to DIT. We are committed to making your transition as easy as possible.

Frequently Asked Questions

WebEx video of DPS Optimization Orientation (YouTube, recorded Dec. 18)

WebEx video of DPS Optimization Orientation 2 (YouTube, recorded Jan. 10)

Do you have more questions?  Contact DIT's HR Optimization Team at DIT.Optimization-HR@nc.gov.

 

FAQs for DPS employees joining DIT

What is Optimization and why is this happening?

What is Optimization and why is this happening?

The General Assembly passed legislation in 2015 requiring most cabinet-level information technology functions to merge with the Department of Information Technology to centralize and optimize state IT resources. In the past, we called this effort “transition” or “consolidation.” The goal at DIT is not just to move people from agency to agency but instead to improve IT services, or optimize them, for our state. Several smaller agencies have already moved over to DIT as part of the optimization effort, and in June 2018 the Department of Transportation joined the agency as well. The Department of Public Safety is the second of the larger agencies to make the transition.
 

 

When does this go into effect?

When does this go into effect?

The transition is effective on February 1, 2019.

 

How does this affect me directly?

How does this affect me directly?

You will notice few if any differences as you join DIT. Your salary and pay schedule will remain the same, your supervisor will remain the same, and your work place and work schedule will remain the same.

 

Will my benefits change?

Will my benefits change?

Your core state benefits (BCBS State Health Plan and NC Flex) in which you chose to enroll for the 2019 benefit year will remain the same. For more information on what these core state benefits consist of, please log into the State Health Plan website.

 

Although your benefits will remain the same, you will receive a new Blue Cross/Blue Shield insurance card that will reflect a new Group ID number. Your previous insurance card will continue to work as normal in the meantime.

 

Those employees who are currently enrolled in DPS agency-specific benefit options will have the option to continue these benefits by working with the vendor directly. Payment for coverage will change. Insurance payments for supplemental benefits specific to DPS will no longer be payroll deducted; however, you will have the option to have payments ACH bank drafted. To continue coverage for DPS agency-specific benefits, please contact your vendor directly for assistance and action.

 

If you elected to purchase supplemental dental coverage, you will have the opportunity to consider coverage through NC Flex (MetLife).

 

Please note: this does NOT qualify as an open enrollment period. Employees must have elected to enroll in supplemental benefits coverage for the 2019 enrollment period in order to continue coverage.

How will this change benefit me and/or my work group?

How will this change benefit me and/or my work group?

As a new Department of Information Technology employee, you will join North Carolina's newest department along with hundreds of fellow IT professionals across state government. DIT is introducing you to a large and growing community of practice and will offer you and your colleagues multiple opportunities for training and advancement in working for North Carolina. You should have already received access to PluralSight, a training tool at your disposal for career advancement and additional learning.

Will I have to re-apply for my job?

Will I have to re-apply for my job?

No, you will not have to reapply for your job.

Will my work station or location change?

Will my work station or location change?

No, you will remain at your current location.

Will my job duties or salary change?

Will my job duties or salary change?

No, your job duties and salary will remain the same.

Will my supervisor change?

Will my supervisor change?

Your supervisor will remain the same. Your supervisor will continue to approve your time and travel-related expenses the same way in which they are done today. System changes are underway to make this seamless.

Will I receive a new email address?

Will I receive a new email address?

You will receive a new "nc.gov" email; however, the email address that you currently use for DPS will remain your primary account. The two addresses will work in tandem; email sent to either account will reach you on Outlook or your preferred email application.

Will I lose my parking assignment?

Will I lose my parking assignment?

No, your parking assignment will not be affected.

What about my work badge?

What about my work badge?

You will continue to use your DPS badge(s) but will also receive a DIT badge as well. Further, DIT and DPS managers have ensured that you will continue to have the same access to all facilities required to complete your work. You will also have access to DIT headquarters and other DIT facilities as determined by your work duties. Please consult with your supervisor if you have specific questions about site access.

 

Will I lose my overtime compensation time (comp time)?

Will I lose my overtime compensation time (comp time)?

No, your comp time will transfer to DIT and no action on your part is required.

How does DIT compensate employees for on-call hours?

How does DIT compensate employees for on-call hours?

DIT Human Resources is currently working on policies for compensation for on-call duties.

Whom should I contact with questions?

Whom should I contact with questions?

For more information, email the DPS Optimization address at DIT.Optimization-HR@nc.gov or contact Lorrie Goldsmith at lorrie.goldsmith@nc.gov or (919) 754-6606, or Veronica Watson at veronica.watson@nc.gov or (919) 754-6396.

FAQ for NC DPS customers who depend on DPS IT services

What is Optimization and why is this happening?

What is Optimization and why is this happening?

The General Assembly passed legislation in 2015 requiring most cabinet-level information technology functions to merge with the Department of Information Technology to centralize and optimize state IT resources. In the past, we called this effort “transition” or “consolidation.” The goal at DIT is not just to move people from agency to agency but instead to improve IT services, or optimize them, for our state. Several smaller agencies have already moved over to DIT as part of the optimization effort, and in June 2018 the Department of Transportation joined the agency as well. The Department of Public Safety is the second of the larger agencies to make the transition.

When does this go into effect?

When does this go into effect?

The transition is effective on February 1, 2019.

 

Will I notice a change in IT customer service?

Will I notice a change in IT customer service?

No. You will not see a reduction of service.

Will I call the same number for the Help Desk?

Will I call the same number for the Help Desk?

Yes. You will continue to dial (919) 716-3470 for the Help Desk.

Will it take longer for me to get help with my PC or IT product?

Will it take longer for me to get help with my PC or IT product?

No, you will not notice any additional wait times for service.

Will the same IT professional/technician help me, or will it be someone new?

Will the same IT professional/technician help me, or will it be someone new?

You will continue to work with the same IT professional you know and have worked with.

Will the IT procurement process change?

Will the IT procurement process change?

No, there will be no change in the IT procurement process.

How will my unit’s web page be affected by this change?

How will my unit’s web page be affected by this change?

The process for web updates will remain the same.

FAQ for NC DIT employees

How will this change benefit me and/or my work group?

How will this change benefit me and/or my work group?

As a Department of Information Technology employee, you are part of a large and growing community of practice along with hundreds of fellow IT professionals across state government with vast opportunities for training and advancement.

Will my work station or location change?

Will my work station or location change?

No. You will remain at your current location.

Will my job duties or salary change?

Will my job duties or salary change?

No. Your job duties and salary will remain the same.

Questions? Contact DIT Human Resources

Veronica Watson

Human Resources Technician

(919) 754-6396

veronica.watson@nc.gov

 

Lorrie Goldsmith

Optimization Analyst
 
(919) 754-6606
 

 

Questions? Contact the DIT Finance Office

Trevor Minor

Chief Financial Officer

(919) 754-6521

trevor.minor@nc.gov

Sharon Marsalis

Budget Manager

(919) 754-6214

sharon.marsalis@nc.gov

Judy King

Accounting Manager

(919) 754-6549

judy.king@nc.gov