Friday, April 17, 2020

NC Honors Telecommunicators During National Public Safety Telecommunications Week

The N.C. 911 Board encourages residents to recognize public safety telecommunications personnel as part of National Public Safety Telecommunications Week.
Apr 17, 2020

The North Carolina 911 Board invites residents to join them in recognizing the vital role of public safety telecommunications personnel across the state and country as part of National Public Safety Telecommunications Week. This video [] highlights just a few of the many dedicated telecommunicators in North Carolina’s public safety community. 

“I want to express my gratitude to all of our public safety telecommunicators,” said N.C. 911 Board Chair Eric Boyette. “North Carolina’s PSAP managers and 911 telecommunicators make sacrifices every day when it comes to helping those in their most vulnerable times of need. These individuals are the true ‘first first responders’ and serve an essential role that often does not receive as much thanks as they deserve. We are so grateful for all of our 911 staff and we thank you for all that you do.”

Pokey Harris, executive director of the N.C. 911 Board, emphasized the importance of the roles of all 911 staff across the state and how closely the board and her staff work with the 911 centers in North Carolina. 

“We are incredibly thankful for the individuals who show up on the front lines every day. They show a tremendous amount of courage and resilience day in and day out in their roles as public safety telecommunicators for the state of North Carolina. They are truly the unsung heroes. From the bottom of my heart I thank them for the essential job they do every day.”

Each year, the International Association of Public-Safety Communications Officials dedicates the second week of April to celebrate and thank the telecommunications personnel in the public safety community who dedicate their lives to serving the public. To learn more about National Public Safety Telecommunications Week and the story behind it, visit the website here [].

The N.C. 911 Board is responsible for both wireline and wireless 911 communications in the state, as well as related policies and procedures, and it administers the state’s 911 Fund. The fund is used to support equipment purchases for all 911 centers in the state. The board is housed with the N.C. Department of Information Technology.