The Center for Digital Government today announced the results of its biennial Digital States Survey, which evaluates the technology practices of all 50 states. The results revealed that North Carolina greatly improved its grade, climbing a full letter grade from a C+ to a B+, which is the highest the state has received since grading began. Additionally, North Carolina was recognized as number five in the country for exemplary work in Citizen Engagement.
“I’m extremely proud of all that we’ve accomplished over the past two years,” said Secretary Keith Werner. “Governor Pat McCrory believes that technology is the key to modernizing state government. We’ve made great strides in improving the way we deliver services to the citizens of North Carolina, and it’s an honor to have that work recognized by the Center for Digital Government.”
North Carolina’s grade is representative of the fact that the state is trending up. It also indicates that state leaders use modernization to change entrenched practices to prepare for more sustainable operations. In addition, it shows that incentives for collaboration are in place, and performance measures are used in key areas.
The Digital States Survey was designed to highlight best and emerging technology practices that can be shared across state borders. The survey recognizes these achievements and provides a common reference for all 50 states in the ongoing work of finding better ways to do the public’s business.
To see the full list of state grades and awards, visit http://www.govtech.com/cdg/digital-states/Digital-States-Survey-2016-Results.html.