Future Technologists Internship Program

Applications for spring/summer 2024 internship will be accepted from Feb. 1 to Feb. 29, 2024.

The N.C. Department of Information Technology’s Future Technologists Internship program offers a variety of paid, experiential learning opportunities for interns who do not yet have technology-related education or experience, including high school students and individuals who do not plan to pursue a two- or four-year college degree.

Interns gain real-world work experience, contribute to NCDIT's day-to-day operations and connect with diverse individuals and communities.

  • Dates: Spring to Summer 2024
  • Application period: Feb. 1 to Feb. 29, 2024
  • Work type: 20 to 40 hours a week, remote
  • Pay: $20 hourly

Preference will be given to candidates who either reside in North Carolina or are within a 3-hour commute to the duty station assigned for the internship.

How to Apply

Interested candidates should submit their resume and cover letter, indicating which position or positions they are interested in, to NCDIT internship coordinator Yori Lucien at yori.lucien@nc.gov by Feb. 29, 2024. Any questions can also be directed to the coordinator.

Internship Opportunities

Tab/Accordion Items

The position will the provide intern with the opportunity to learn the NC Identity Management (NCID), Active Directory and ServiceNow ticketing service within the N.C. Department of Natural and Cultural Resources. In addition, the intern will learn the importance of strong communication and excellent customer service skills.

Tasks will include but are not limited to:

  • Copier, printer, and scanning technology
  • Local area network and Internet principles
  • Computer/server hardware installation, configuration, maintenance and troubleshooting techniques

The position will provide the intern with the opportunity to learn about the business process and technical support for the N.C. Department of Public Safety and the N.C. Department of Adult Correction, particularly for special projects in the Wake County area. 

Tasks will include but are not limited to:

  • Provide customer service via telepresence, email, phone or in person
  • Route tickets within the ServiceNow ticketing system
  • Create instructional videos and documents for ServiceNow
  • Create SharePoint site to house ServiceNow
  • Assist with administrative and communication duties for the N.C. Department of Information Technology Mentorship program

Intern – Systems Analyst

The position will provide the intern with the opportunity to prepare for career opportunities and points of entry into IT professions. The intern will gain knowledge and experience with custom off the shelf (COTS) solutions, software/application development, application integrations, functional testing, software testing, software analytics, software implementation and software maintenance for the N.C. Division of Motor Vehicles modernization effort.

Tasks will include but are not limited to:

  • Learn and develop skills in information technology on software and hardware
  • Collaborate on developing functional test plans from requirements through design, executing test cases and preparing the necessary documentation
  • Execute test cases based on detailed instructions to ensure that validations are in place to catch any exceptions and analyze the data for defects or bugs
  • Receive, log and fully document requests for support from the service desk, other service delivery staff and/or users
  • Perform regression testing for all new software releases
  • Assist with quality assurance test efforts where appropriate and applicable
  • Assist with the creation of help guides and training manuals for the users
  • Maintain a complete inventory of all card devices and computers by each branch location