Primary Public Safety Answering Points
A Primary Public Safety Answering Point (PSAP) is the first point of reception of a 911 call by a public safety agency. A Primary PSAP must be capable of receiving and processing enhanced 911 calls from all voice communications service providers.
A Secondary PSAP is able to receive voice and data of an Enhanced 911 call transferred from a Primary PSAP, and to complete the 911 process by dispatching law enforcement, ambulances, firefighters or other responders.
| PSAPs |
|---|
| Alamance County Central Communications Dexter Brower dexter.brower@alamance-nc.com 336-570-4082 |
| Alexander County E9-1-1 Communications Greg Foster gfoster@alexandercountync.gov 828-632-2911 |
| Alleghany County E911 Pat Irwin acsd3@skybest.com 336-372-7920 |
| Anson County Emergency Communications Holly Thomas hthomas@co.anson.nc.us 704-694-7083 |
| Ashe County Communications Center James Brian Greer bgreer@asheso.com 336-846-5624 |
| Avery County Communications Center Jamey Johnson jamey.johnson@averycountync.gov 828-733-3858 |
| Beaufort County Communications Center Will Caputo wcaputo@co.beaufort.nc.us 252-746-7111 |
| Bertie County Communications JW Stalls jw.stalls@bertie.nc.gov 252-794-5330 |
| Bladen Central Jeff Kulp jkulp@bladenco.org 910-862-6784 |
| Brunswick County Central Communications Tom Rogers tom.rogers@brunswicksheriff.com 910-253-2578 |
| Buncombe County Emergency Communications Chuck Robinson chuck.robinson@buncombecounty.org 828-250-6650 |
| Burke County Consolidated 911 Communications Brock Hall Brock.Hall@burkenc.org 828-764-9133 |
| Cabarrus County Sheriff Communications Ray Gilleland jrgilleland@cabarruscounty.us 704-920-3111 |
| Caldwell County Sheriff's Office/E-911 Comm Center Jason Pennell jpennell@caldwellcountync.org 828-758-2324x1533 |
| Carteret County Emergency Services Brandy Osborne Brandy.Osborne@carteretcountync.gov 252-222-5841 |
| Caswell County 911 Communications Kenneth Everett keverett@caswellcountync.gov 336-694-9311 |
| Catawba County Communications Center Brian Drum badrum@catawbacountync.gov 828-464-3112 |
| Chatham County Emergency Operations Mike Reitz mike.reitz@chathamnc.org 919-545-8162 |
|
Cherokee County Communications |
| Chowan Central Communications Herman Weiss herman.weiss@chowan.nc.gov 252-482-8484 |
| Clay County Dispatch Coyle Olsen colsen@claync.org 828-389-2261 |
| Cleveland County 911 Communications Lorie Poston lorie.poston@clevelandcountync.gov 704-484-4882 |
| Kings Mountain Communications Andy Underwood andy.underwood@cityofkm.com 704-734-0444 |
| Shelby Police Communications Terry Grayson terry.grayson@cityofshelby.com |
| Columbus Central Communications Valecia Pike vpike@columbusco.org 910-640-6610x230 |
| New Bern Emergency Communications
ipockd@newbernpd.org |
| Craven County Emergency Communications Stanley Kite skite@cravencountync.gov 252-636-6608 |
| Havelock Police Department Megan Daub mdaub@havelocknc.us 252-447-3212 |
| Cumberland County 9-1-1 Gene Booth wbooth@co.cumberland.nc.us 910-678-7641 |
| Fayetteville Communications Lisa Reid lreid@ci.fay.nc.us 910-433-1916 |
| Currituck Communications Liz Hodgis Liz.Hodgis@currituckcountync.gov 252-232-2216 |
| Dare Central Communications Trey Piland trey.piland@darenc.com 252-475-5705 |
| Davidson County 911 Rob Wilson robert.wilson@davidsoncountync.gov 336-242-2047 |
| Davie County 911 Communications Rodney Pierce rpierce@davidcountync.gov 336-753-6330 |
| Duplin County Communications Chris Vernon chris.vernon@duplincountync.com 910-296-2169 or 910-296-0115 |
| Durham Emergency Communications Randy Beeman randy.beeman@durhamnc.gov 919-560-4191 x 16274 |
| Edgecombe County 911 Mike Catagnus mcatagnus@edgecombeco.com 252-641-7999 |
| Tarboro Police Communications Rick Mann rmann@tarboro-nc.com 252-641-4273 |
| Forsyth County 911 Communications Herb Swaim swaimhh@forsyth.cc 336-703-2554 |
| Winston Salem Police Department Rebecca Boles rboles@wspd.org 336-773-7702 |
| Franklin County Communications Center Christy Shearin cshearin@franklincountync.us 919-340-4320 |
| Gaston County 911 Communications Myron Shelor mshelor@gcps.org 704-866-3332 |
| Mount Holly Police Department Derek Terry derek.terry@mtholly.us 704-822-2922 |
| Gates County Central Communications Amanda Ward award@gatescountync.gov 252-357-3111 |
| Graham County 911 Misty Hembree Misty.Hembree@grahamcounty.org 828-479-7985 |
| Granville County Emergency Services Trent Brummitt Trent.Brummitt@granvillecounty.org 919-692-0141 |
| Greene County Communications Center Sharon Marshburn smarshburn@co.greene.nc.us 252-747-2544 |
| Guilford Metro Melanie Neal Melanie.Neal@greensboro-nc.gov 336-373-2646 |
| High Point Communications Nancy Williams nancy.williams@highpointnc.gov 336-883-3286 |
| Halifax County Central Communications Henry Hedgepeth hhedgepeth@halifaxnc.com 252-583-2390 |
| Harnett County Communications Center Dianne Raynor draynor@harnett.org 910-814-2038 |
| Haywood County 911 Chanda Morgan cmorgan@haywoodnc.net 828-356-2737 |
| Henderson County Sheriff Communications Lisha Corn Stanly lstanley@hendersoncountync.org 828-694-3127 |
| Hertford County Emergency Services Felicia Gaston Felicia.Gaston@hertfordcountync.gov 252-358-7861 |
| Hoke County Emergency Communications Jimmy Stewart jstewart@hokecounty.org 910-904-2973 |
| Iredell County Emergency Communications Candy Miller candy.miller@co.iredell.nc.us 704-878-3047 |
| Jackson County Emergency Management Wanda Hall wandahall@jacksonnc.org 828-586-7537 |
| Johnston County 911 Communications Jason Barbour jason.barbour@johnstonnc.com 919-989-5059 |
| Sanford Police Dept Communications Center Daryl Kirby daryl.kirby@sanfordnc.net 919-775-8268 |
| Jones/Lenoir County 911 Paige Johnson pjohnson@co.lenoir.nc.us 252-559-6136 |
| Lincoln County Communications Center Bill Gibbs bgibbs@lincolne911.org 704-268-3032 |
| Macon County Communications Todd Seagle tseagle@maconnc.org 828-349-2232 |
| Madison County 911 Caleb Dispenza cdispenza@madisoncountync.org 828-649-3602 |
| Martin County Communications Center Jason Steward jason.steward@martincountyncgov.com 252-789-4556 |
| McDowell County 911 Center William Kehler wkehler@mcdowellems.com 828-652-3982 |
| Charlotte-Mecklenburg Police Communications Joe Vanderlip jvanderlip@cmpd.org 704-336-3237 |
| Cornelius-Huntersville Police Communications Lisa Tucker ltucker@corneliuspd.org 704-892-1363 |
| Pineville Police Department Tammy Watson twatson@pinevillencpolice.com 704-889-2231 |
| Mitchell County Central Communications Stephanie Wiseman stephanie.wiseman@mitchellcounty.org 828-385-0795 |
| Montgomery County 911 Communications Brian Helms bhelms@montgomerycountync.com 910-576-0608 |
| Moore County Emergency Services Jason Steel jsteel@moorecountync.gov 910-947-6317 |
| Nash County Central Communications Bryant Fisher Bryant.Fisher@nashcountync.gov 252-459-1699 |
| Rocky Mount Central Communications Allen Moore Allen.Moore@rockymountnc.gov 252-972-1437 |
| New Hanover County Public Safety Comm Center Debora Cottle dcottle@nhcgov.com 910-798-6931 |
| Northampton County Communications Tammie Piland tammie.piland@mhcnc.net 252-574-0205 |
| Onslow County 911 Ray Silance ray_silance@onslowcountync.gov 910-989-5013 |
| City of Jacksonville Mike Yaniero myaniero@ci.jacksonville.nc.us 910-455-1472 |
| Orange County Emergency Communications Kevin Medlin kmedlin@orangecountync.gov 919-245-6139 |
| Pamlico County Emergency Management Mike Whaley chief_whaley@yahoo.com 252-745-3101 |
| Pasquotank/Camden E9-1-1 Kylie Felton feltonk@pasquotank.nc.us 252-338-4650 |
| Pender County 911 Jackie Ezzell jackie.ezzell@pendersheriff.com 910-259-1362 |
| Perquimans County Communication Jonathon Nixon jnixon@perquimanscountync.gov 252-426-5751 |
| Person County Emergency Communications Brett Wrenn bwrenn@personcounty.net 336-330-2243 |
| Pitt County Communications Jimmy Hodges jimmy.hodges@pittcountync.gov 252-902-2602 |
| Polk County Communications James McGuinn jmcguinn@polknc.org 828-894-8303 |
| Randolph County 911 Keena Heaton keena.heaton@co.randolph.nc.us 336-318-6942 |
| Richmond County Emergency Center Donna Wright donna.wright@richmondnc.com 910-997-8238 |
| Robeson E-911 Communications Center Stephanie Chavis stephanie.chavis@co.robeson.nc.us 910-671-3170 |
| Lumberton Communications Center Bill French bfrench@ci.lumberton.nc.us 910-671-3946 |
| Rockingham County 911 Communications Rodney Cates rcates@co.rockingham.nc.us 336-634-3017 |
| Rowan County Telecommunications Allen Cress allen.cress@rowancountync.gov 704-216-8510 |
| Rutherford County Communications Greg Dotson greg.dotson@rutherfordcountync.gov 828-287-6050 |
| Sampson County 911 Communications Melinda McClenny 911center@sampsonnc.com 910-592-8996 |
| Scotland County Emergency Communications Mike Edge medge@scotlandcounty.org 910-266-4322 |
| Stanly County 9-1-1 Curtis Melton ccmelton@stanlycountync.gov 704-986-3709 |
| Stokes County Emergency Communications Del Hall dhall@co.stokes.nc.us 336-593-2494 |
| Surry County 911 Communications Stephanie Conner conners@co.surry.nc.us 336-401-8650 |
| Eastern Band of Cherokee Indians Atreyu Queen atrequee@nc-cherokee.com 828-554-6435 |
| Swain County 911 David Breedlove davidb@swaincountync.gov 828-488-2196 |
| Transylvania County 911 Center Kevin Shook tcem3@citcom.net 828-884-3188 |
| Union County Communications/E911 Vicki Callicutt vicki.callicutt@unioncountync.gov 704-283-3550 |
| Henderson-Vance 911 Center Brian Short eod@vancecounty.org 252-438-8264 |
| Raleigh-Wake County Emergency Comm Center Dominick Nutter dominick.nutter@raleighnc.gov 919-996-3530 |
| Cary Police Department Doug Workman doug.workman@townofcary.org 919-469-7969 |
| Holly Springs Police PSAP Kristin Byrd kristin.byrd@hollyspringsnc.us 919-567-4722 |
| Warren County E-911 Communications Sheila Baskett sheilabaskett@warrencountync.gov 252-257-3456 |
| Washington County Communication Center Delisa Johnson djohnson@washconc.org 252-793-2422 |
| Watauga County E911 Will Holt will.holt@watgov.org 828-265-5668 |
| Beech Mountain David Davis ddavis@townofbeechmountain.com 828-387-2342 |
| Boone Police Department 911 Kevin Hardy kevin.hardy@townofboone.net 828-268-6900 |
| Wayne County Central 911 Chris Barnes chris.barnes@waynegov.com 919-731-1416 |
| Wilkes County Emergency Communications Ricky Minton rickyminton@wilkescounty.net 336-651-7376 |
| Wilson County Emergency Communications Brenda Womble bwomble@wilson-co.com 252-237-8300 |
|
Yadkin County Sheriffs Office |
| Yancey County E-911 Jeff Howell Jeff.Howell@yanceycountync.gov 336-849-7816 |
|
Secondary PSAP Charlotte Fire (Fire Alarm) |
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