Primary Public Safety Answering Points
A primary public safety answering point is the first point of reception of a 911 call by a public safety agency. A primary PSAP must be capable of receiving and processing enhanced 911 calls from all voice communications service providers.
A secondary PSAP is able to receive voice and data from an enhanced 911 call transferred from a primary PSAP and complete the 911 process by dispatching law enforcement, ambulances, firefighters or other responders.
| PSAPs |
|---|
| Alamance County Central Communications Stephen Sigmon stephen.sigmon@alamance-nc.com 336-570-6777 |
| Alexander County E9-1-1 Communications Greg Foster gfoster@alexandercountync.gov 828-632-2911 |
| Alleghany County E911 Pat Irwin acsd3@skybest.com 336-372-7920 |
| Anson County Emergency Communications Holly Thomas hthomas@co.anson.nc.us 704-694-7083 |
| Ashe County Communications Center James Brian Greer bgreer@asheso.com 336-846-5624 |
| Avery County Communications Center Jamey Johnson jamey.johnson@averycountync.gov 828-733-3858 |
| Beaufort County Communications Center Will Caputo wcaputo@co.beaufort.nc.us 252-746-7111 |
| Bertie County Communications JW Stalls jw.stalls@bertie.nc.gov 252-794-5330 |
| Bladen Central Jeff Kulp jkulp@bladenco.org 910-862-6784 |
| Brunswick County Central Communications Tom Rogers tom.rogers@brunswicksheriff.com 910-253-2578 |
| Buncombe County Emergency Communications Chuck Robinson chuck.robinson@buncombecounty.org 828-250-6650 |
| Burke County Consolidated 911 Communications Brock Hall Brock.Hall@burkenc.org 828-764-9133 |
| Cabarrus County Sheriff Communications Ray Gilleland jrgilleland@cabarruscounty.us 704-920-3111 |
| Caldwell County Sheriff's Office/E-911 Comm Center Jason Pennell jpennell@caldwellcountync.org 828-758-2324x1533 |
| Carteret County Emergency Services Brandy Osborne Brandy.Osborne@carteretcountync.gov 252-222-5841 |
| Caswell County 911 Communications Kenneth Everett keverett@caswellcountync.gov 336-694-9311 |
| Catawba County Communications Center Brian Drum badrum@catawbacountync.gov 828-464-3112 |
| Chatham County Emergency Operations Mike Reitz mike.reitz@chathamnc.org 919-545-8162 |
|
Cherokee County Communications |
| Chowan Central Communications Herman Weiss herman.weiss@chowan.nc.gov 252-482-8484 |
| Clay County Dispatch Ricky Lancaster rlancaster@claync.org 828-389-1233 |
| Cleveland County 911 Communications Storie McIntyre storie.mcintyre@clevelandcountync.gov 704-484-4875 |
| Kings Mountain Communications Andy Underwood andy.underwood@cityofkm.com 704-734-0444 |
| Shelby Police Communications Terry Grayson terry.grayson@cityofshelby.com |
| Columbus Central Communications Valecia Jacobs valecia.jacobs@columbusco.org 910-640-6610x230 |
| New Bern Emergency Communications Lt. Stephen Williams williamss@newbernpd.org 252-672-4320 |
| Craven County Emergency Communications Stanley Kite skite@cravencountync.gov 252-636-6608 |
| Havelock Police Department Jeff Fedyna jfedyna@havelocknc.us 252-463-7107 |
| Cumberland County 9-1-1 Gene Booth wbooth@co.cumberland.nc.us 910-678-7641 |
| Fayetteville Communications Lisa Reid lreid@ci.fay.nc.us 910-433-1916 |
| Currituck Communications Liz Hodgis Liz.Hodgis@currituckcountync.gov 252-232-2216 |
| Dare Central Communications Trey Piland trey.piland@darenc.com 252-475-5705 |
| Davidson County 911 Rob Wilson robert.wilson@davidsoncountync.gov 336-242-2047 |
| Davie County 911 Communications Rodney Pierce rpierce@davidcountync.gov 336-753-6330 |
| Duplin County Communications Chris Vernon chris.vernon@duplincountync.com 910-296-2169 or 910-296-0115 |
| Durham Emergency Communications Randy Beeman randy.beeman@durhamnc.gov 919-560-4191 x 16274 |
| Edgecombe County 911 Mike Catagnus mcatagnus@edgecombeco.com 252-641-7999 |
| Tarboro Police Communications Rick Mann rmann@tarboro-nc.com 252-641-4273 |
| Forsyth County 911 Communications Herb Swaim swaimhh@forsyth.cc 336-703-2554 |
| Winston Salem Police Department Rebecca Boles rboles@wspd.org 336-773-7866 |
| Franklin County Communications Center Christy Shearin cshearin@franklincountync.us 919-340-4320 |
| Gaston County 911 Communications Myron Shelor mshelor@gcps.org 704-866-3332 |
| Mount Holly Police Department Derek Terry derek.terry@mtholly.us 704-822-2922 |
| Gates County Central Communications Amanda Ward award@gatescountync.gov 252-357-3111 |
| Graham County 911 Misty Hembree Misty.Hembree@grahamcounty.org 828-479-7985 |
| Granville County Emergency Services Trent Brummitt Trent.Brummitt@granvillecounty.org 919-692-0141 |
| Greene County Communications Center Sharon Marshburn smarshburn@co.greene.nc.us 252-747-2544 |
| Guilford Metro Melanie Neal Melanie.Neal@greensboro-nc.gov 336-373-2646 |
| High Point Communications Ellis Frazier ellis.frazier@highpointnc.gov 336-883-3049 |
| Halifax County Central Communications Henry Hedgepeth hhedgepeth@halifaxnc.com 252-583-2390 |
| Harnett County Communications Center Dianne Raynor draynor@harnett.org 910-814-2038 |
| Haywood County 911 Chanda Morgan cmorgan@haywoodnc.net 828-356-2737 |
| Henderson County Sheriff Communications Lisha Corn Stanly lstanley@hendersoncountync.org 828-694-3127 |
| Hertford County Emergency Services Felicia Gaston Felicia.Gaston@hertfordcountync.gov 252-358-7861 |
| Hoke County Emergency Communications Jimmy Stewart jstewart@hokecounty.org 910-904-2973 |
| Iredell County Emergency Communications Candy Miller candy.miller@co.iredell.nc.us 704-878-3047 |
| Jackson County Emergency Management Wanda Hall wandahall@jacksonnc.org 828-586-7537 |
| Johnston County 911 Communications Jason Barbour jason.barbour@johnstonnc.com 919-989-5059 |
| Sanford Police Dept Communications Center Daryl Kirby daryl.kirby@sanfordnc.net 919-775-8268 |
| Jones/Lenoir County 911 Paige Johnson pjohnson@co.lenoir.nc.us 252-559-6136 |
| Lincoln County Communications Center Bill Gibbs bgibbs@lincolne911.org 704-268-3032 |
| Macon County Communications Todd Seagle tseagle@maconnc.org 828-349-2232 |
| Madison County 911 Caleb Dispenza cdispenza@madisoncountync.org 828-649-3602 |
| Martin County Communications Center Jason Steward jason.steward@martincountyncgov.com 252-789-4556 |
| McDowell County 911 Center William Kehler wkehler@mcdowellems.com 828-652-3982 |
| Charlotte-Mecklenburg Police Communications Joe Vanderlip jvanderlip@cmpd.org 704-336-3237 |
| Cornelius-Huntersville Police Communications Lisa Tucker ltucker@corneliuspd.org 704-892-1363 |
| Pineville Police Department Tammy Watson twatson@pinevillencpolice.com 704-889-2231 |
| Mitchell County Central Communications Stephanie Wiseman stephanie.wiseman@mitchellcounty.org 828-385-0795 |
| Montgomery County 911 Communications Brian Helms bhelms@montgomerycountync.com 910-576-0608 |
| Moore County Emergency Services Jason Steel jsteel@moorecountync.gov 910-947-6317 |
| Nash County Central Communications Bryant Fisher Bryant.Fisher@nashcountync.gov 252-459-1699 |
| Rocky Mount Central Communications Allen Moore Allen.Moore@rockymountnc.gov 252-972-1437 |
| New Hanover County Public Safety Comm Center Debora Cottle dcottle@nhcgov.com 910-798-6931 |
| Northampton County Communications Tammie Piland tammie.piland@mhcnc.net 252-574-0205 |
| Onslow County 911 Ray Silance ray_silance@onslowcountync.gov 910-989-5013 |
| City of Jacksonville Mike Yaniero myaniero@ci.jacksonville.nc.us 910-455-1472 |
| Orange County Emergency Communications Kevin Medlin kmedlin@orangecountync.gov 919-245-6139 |
| Pamlico County Emergency Management Chris Murray emc@pamlicocounty.org 252-745-4131 |
| Pasquotank/Camden E9-1-1 Kylie Felton feltonk@pasquotank.nc.us 252-338-4650 |
| Pender County 911 Jackie Ezzell jackie.ezzell@pendersheriff.com 910-259-1362 |
| Perquimans County Communication Jonathon Nixon jnixon@perquimanscountync.gov 252-426-5751 |
| Person County Emergency Communications Byron Gillispie bgillispie@personcounty.net 336-330-2243 |
| Pitt County Communications Jimmy Hodges jimmy.hodges@pittcountync.gov 252-902-2602 |
| Polk County Communications Jeremy Gregg jgregg@polknc.org 828-894-8303 |
| Randolph County 911 Keena Heaton keena.heaton@co.randolph.nc.us 336-318-6942 |
| Richmond County Emergency Center Bob Smith bob.smith@richmondnc.com 910-997-8238 |
| Robeson E-911 Communications Center Chad Deese chad.deese@robesoncoso.org 910-671-3160 |
| Lumberton Communications Center Bill French bfrench@ci.lumberton.nc.us 910-671-3946 |
| Rockingham County 911 Communications Rodney Cates rcates@co.rockingham.nc.us 336-634-3017 |
| Rowan County Telecommunications Allen Cress allen.cress@rowancountync.gov 704-216-8510 |
| Rutherford County Communications Greg Dotson greg.dotson@rutherfordcountync.gov 828-287-6050 |
| Sampson County 911 Communications Melinda McClenny 911center@sampsonnc.com 910-592-8996 |
| Scotland County Emergency Communications Mike Edge medge@scotlandcounty.org 910-266-4322 |
| Stanly County 9-1-1 Curtis Melton ccmelton@stanlycountync.gov 704-986-3709 |
| Stokes County Emergency Communications Del Hall dhall@co.stokes.nc.us 336-593-2494 |
| Surry County 911 Communications Nick Brown nicks@co.surry.nc.us 336-401-8650 |
| Eastern Band of Cherokee Indians Atreyu Queen atrequee@nc-cherokee.com 828-554-6435 |
| Swain County 911 David Breedlove davidb@swaincountync.gov 828-488-2196 |
| Transylvania County 911 Center Kevin Shook tcem3@citcom.net 828-884-3188 |
| Union County Communications/E911 Vicki Callicutt vicki.callicutt@unioncountync.gov 704-283-3550 |
| Henderson-Vance 911 Center Brian Short eod@vancecounty.org 252-438-8264 |
| Raleigh-Wake County Emergency Comm Center Dominick Nutter dominick.nutter@raleighnc.gov 919-996-3530 |
| Cary Police Department Doug Workman doug.workman@townofcary.org 919-469-7969 |
| Holly Springs Police PSAP Kristin Byrd kristin.byrd@hollyspringsnc.us 919-567-4722 |
| Warren County E-911 Communications Sheila Baskett sheilabaskett@warrencountync.gov 252-257-3456 |
| Washington County Communication Center Phyllis Peal ppeal@washconc.org 252-793-2422 |
| Watauga County E911 Will Holt will.holt@watgov.org 828-265-5668 |
| Beech Mountain David Davis ddavis@townofbeechmountain.com 828-387-2342 |
| Boone Police Department 911 Kevin Hardy kevin.hardy@townofboone.net 828-268-6900 |
| Wayne County Central 911 Chris Barnes chris.barnes@waynegov.com 919-731-1416 |
| Wilkes County Emergency Communications Logan Kerr logan.kerr@wilkescounty.net 336-990-0417 |
| Wilson County Emergency Communications Brenda Womble bwomble@wilson-co.com 252-237-8300 |
|
Yadkin County Sheriffs Office |
| Yancey County E-911 Jeff Howell Jeff.Howell@yanceycountync.gov 336-849-7816 |
|
Approved Secondary PSAPs Brevard PD Burlington PD Charlotte Fire (Fire Alarm) Charlotte Medic Elkin Police Department Hendersonville PD Hickory PD Kernersville Police Department Mt. Airy Police Department Mooresville PD Newton PD Statesville PD |
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