Voice Services 2024-2025 Rates

NCDIT Service Budget Fund/AMU Item Code Description FY24-25 Rate Unit/Frequency
Cellular Telephone 700600 4153321 Sample Rate All cellular plans, services, features, and equipment Cost + 1.0% Per Instant/ Per Month
Cellular Telephone 700600 4153321 Sample Rate All cellular plans, services, features, and equipment Cost + 1.0% Per Instant/ Per Month
Cellular Telephone 700600 4153321 Sample Rate All cellular plans, services, features, and equipment Cost + 1.0% Per Instant/ Per Month
Cellular Telephone 700600 4153321 Sample Rate All cellular plans, services, features, and equipment Cost + 1.0% Per Instant/ Per Month
Cellular Telephone 700600 4153321 Sample Rate All cellular plans, services, features, and equipment Cost + 1.0% Per Instant/ Per Month
Cellular Telephone 700600 4153321 Sample Rate SmartPhone Voice/Data/Text 400 min. $49.03 Per Line/Per Month
Cellular Telephone 700600 4153321 Sample Rate 4GLTE Mobile Broadband 5GB $38.75 Per Line/Per Month
Cellular Telephone 700600 4153321 Sample Rate Nationwide 400 Shared Plan $29.41 Per Line/Per Month
Cellular Telephone 700600 4153321 Cellular Svc Cellular Services and Cellular Devices Vendor + 1% Per Line/Per Month
Classic Voice Services 700600 4153322 880090 SMS Texting $0.005 Per Text/Per Month
Classic Voice Services 700600 4153322 880092 SMS - Long Code $20.00 Pass Thru Per Line/Per Month
Classic Voice Services 700600 4153322 880091 SMS - Short Code $680.00 Pass Thru Per Line/Per Month
Classic Voice Services 700600 4153322 880093 SMS - Number Lookup $0.0008 Per Lookup/Per Month
Classic Voice Services 700600 4153322 Sample Rate Local or Statewide $4.50 Per Line/Per Month
Classic Voice Services 700600 4153322 Sample Rate Nationwide $12.50 Per Line/Per Month
Classic Voice Services 700600 4153322 Sample Rate Local and Statewide $7.00 Per Line/Per Month
Classic Voice Services 700600 4153322 Sample Rate Nationwide $17.50 Per Line/Per Month
Classic Voice Services 700600 4153322 Sample Rate Notify@Once Software - Receive Only $2.55 Per Line/Per Month
Classic Voice Services 700600 4153322 Sample Rate Notify@Once Software - Send and Receive $4.55 Per Line/Per Month
Classic Voice Services 700600 4153322 Sample Rate Voice Mail (10 msgs) $1.80 Per Line/Per Month
Classic Voice Services 700600 4153322 Sample Rate Voice Mail Plus (10 msgs) $4.15 Per Line/Per Month
Classic Voice Services 700600 4153322 Sample Rate Voice Mail (15 msgs) $5.95 Per Line/Per Month
Classic Voice Services 700600 4153322 Sample Rate Toll Free 800 Number $5.05 Per Line/Per Month
Classic Voice Services 700600 4153322 Sample Rate Cell Text Messaging $3.05 Per Line/Per Month
Classic Voice Services 700600 4153322 Sample Rate Page Sync $10.50 Per Line/Per Month
Classic Voice Services 700600 4153322 Sample Rate Ready Call $7.00 Per Line/Per Month
Classic Voice Services 700600 4153322 Sample Rate WeatherBug $2.50 Per Line/Per Month
Classic Voice Services 700600 4153322 Sample Rate 25K Character Package - $0.07 overage $15.05 Per Line/Per Month
Classic Voice Services 700600 4153322 Sample Rate 250K Character Package - $0.05 overage $19.05 Per Line/Per Month
Classic Voice Services 700600 4153322 Sample Rate Numeric - $20 Deductible $2.05 Per Line/Per Month
Classic Voice Services 700600 4153322 Sample Rate Alphanumeric - $35 Deductible $3.05 Per Line/Per Month
Classic Voice Services 700600 4153322 Sample Rate 2 Way Communicator M90 - $99 Deductible $4.00 Per Line/Per Month
Classic Voice Services 700600 4153322 Sample Rate 2 Way Communicator T900/ST902 - $99 Deductible $4.00 Per Line/Per Month
Classic Voice Services 700600 4153322 Sample Rate Numeric Model ST800 $39.00 One-Time
Classic Voice Services 700600 4153322 Sample Rate Numeric Model Davis Comms BR502 $39.00 One-Time
Classic Voice Services 700600 4153322 Sample Rate Alphanumeric Model Advisor Elite $69.00 One-Time
Classic Voice Services 700600 4153322 Sample Rate Alphanumeric Model Davis Comm BR802 $69.00 One-Time
Classic Voice Services 700600 4153322 Sample Rate 2-Way Communicator Model M90 $99.00 One-Time
Classic Voice Services 700600 4153322 Sample Rate 2-Way Communicator Model ST902 $149.99 One-Time
Cloud Hosted Contact Center 700600 4153182 Tier 1 Cloud Subscription Tier 1 Cloud Subscription Vendor cost + 3% Per User/Per Month
Cloud Hosted Contact Center 700600 4153182 Tier 2 Cloud Subscription Tier 2 Cloud Subscription Vendor cost + 1% Per User/Per Month
Cloud Hosted Contact Center 700600 4153182 Cloud Services Migration Vendor Engineering Charges (e.g., Moves, Adds and Changes) Actual vendor cost Per Order/Per Transaction
Enterprise IP Telephony 700600 4153146 NGIPT-PAGE Phone to phone paging $1.00 Per Line/Month
Enterprise IP Telephony 700600 4153146 NGIPT-EFAX-SUB E-Fax setup rate $105.02 Per Line/Month
Enterprise IP Telephony 700600 4153146 NGIPT-EFAX-LINE E-Fax additional line rate $52.53 Per Line/Month
Enterprise IP Telephony 700600 4153146 NGIPT-INSTALL Next Gen Managed VoIP Install $30.35 Per Line/One Time
Enterprise IP Telephony 700600 4153146 NGIPT-WEBEX Webex $12.73 Per User/Per Month
Enterprise IP Telephony 700600 4153146 NGIPT-LINE Next Gen VoIP w/Voicemail $12.73 Per Line/Month
Enterprise IP Telephony 700600 4153146 NGIPT-LINE-HC Next Gen VoIP Hi Capacity $25.46 Per Line/Month
Enterprise IP Telephony 700600 4153146 NGIPT-CR Next Gen Call Recording $80.00 Per Device/Per Month
Enterprise IP Telephony 700600 4153146 NGSRST-SML Site Voice Gateway - Small $80.77 Per Device/Per Month
Enterprise IP Telephony 700600 4153146 NGSRST-MED Site Voice Gateway - Medium $102.56 Per Device/Per Month
Enterprise IP Telephony 700600 4153146 NGSRST-LRG Site Voice Gateway - Large $231.93 Per Device/Per Month
Enterprise IP Telephony 700600 4153146 NGAVG-SML Analog Voice Gateway - Small $14.83 Per Device/Per Month
Enterprise IP Telephony 700600 4153146 NGAVG-MED Analog Voice Gateway - Medium $23.10 Per Device/Per Month
Enterprise IP Telephony 700600 4153146 NGAVG-LRG Analog Voice Gateway - Large $89.49 Per Device/Per Month
Enterprise IP Telephony 700600 4153146 EIPT-PAGE Phone to Phone Paging $1.00 Per Line/Per Month
Enterprise IP Telephony 700600 4153146 EIPT-EFAX-SUB E-Fax Subscription $105.02 Per Agency Division/Per Month
Enterprise IP Telephony 700600 4153146 EIPT-EFAX-LINE E-Fax Additional Line $52.53 Per Line/Per Month
Enterprise IP Telephony 700600 4153146 Direct Bill Telephone Hardware Actual vendor cost Per Product/Per Install
Enterprise IP Telephony 700600 4153146 EIPT-INSTALL Managed Voice Over IP Install $30.35 Per Line/Per Install
Enterprise IP Telephony 700600 4153146 EIPT-WEBEX Webex Meetings ONLY User $12.73 Per User/Per Month
Enterprise IP Telephony 700600 4153146 EIPT-LINE Voice Over IP Line $12.73 Per Line/Per Month
Enterprise IP Telephony 700600 4153146 EIPT-LINE-HC High Capacity Voice Over IP Line $25.46 Per Line/Per Month
Enterprise IP Telephony 700600 4153146 EIPT-CR Cisco Voice Over IP Lines Call Recording $80.00 Per Line/Per Month
Enterprise IP Telephony 700600 4153146 EIPT-SRST-SML Site Voice Gateway - Small $80.77 Per Device/Per Month
Enterprise IP Telephony 700600 4153146 EIPT-SRST-MED Site Voice Gateway - Medium $102.56 Per Device/Per Month
Enterprise IP Telephony 700600 4153146 EIPT-SRST-LRG Site Voice Gateway - Large $231.93 Per Device/Per Month
Enterprise IP Telephony 700600 4153146 EIPT-AVG-SML Analog Voice Gateway - Small $14.83 Per Device/Per Month
Enterprise IP Telephony 700600 4153146 EIPT-AVG-MED Analog Voice Gateway - Medium $23.10 Per Device/Per Month
Enterprise IP Telephony 700600 4153146 EIPT-AVG-LRG Analog Voice Gateway - Large $89.49 Per Device/Per Month
Classic Voice Services 700600 4153343 Long Distance, TDM Outbound De Intra-State or Inter-State $0.0152 Per Minute/Per Month
Classic Voice Services 700600 4153343 Long Distance, TDM Outbound Sw Intra-State or Inter-State $0.0394 Per Minute/Per Month
Classic Voice Services 700600 4153322 Direct Phone Repair Service Direct Bill $0.1100 Per Order/Per Transaction
Classic Voice Services 700600 4153322 PAG11 Paging Service $0.0500 Per Line/Per Month
Classic Voice Services 700600 4153322 SMS Text Short Message Text Service $0.01 Per Text/Per Month
Classic Voice Services 700600 4153322 800 Telephone Service Classic Telephone 800 Telephone Service: $5.05 Per Line/Per Month
Classic Voice Services 700600 4153322 Non Direct Non-Direct $0.05 Per Order/Per Month
Classic Voice Services 700600 4153341 Toll Free Switched Inbound TDM Intra-State or Inter-State $0.0342 Per Minute/Per Month
Classic Voice Services 700600 4153341 Toll Free Dedicated Inbound TD Intra-State or Inter-State $0.0205 Per Minute/ Per Month
Classic Voice Services 700600 4153341 Toll Free Conferencing Expense Intra-State or Inter-State $0.0284 Per Minute/ Per Month
Classic Voice Services 700600 4153341 Toll Free SIP, IP Expense Type Intra-State or Inter-State $0.0140 Per Minute/Per Month
Classic Voice Services 700600 4153111 Local Telephone Service All Non-managed Local Voice Services Purchased through DIT Vendor Cost + 8.10% Per Line/Per Month
Classic Voice Services 700600 4153322 PAYPHONEADMIN Pay Phone Services Direct Bill $0.17 Per Line/Per Month
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