Tuesday, September 27, 2022

State of North Carolina Seeks Providers for IT Specialty Services

Sep 27, 2022

The N.C. Department of Information Technology is inviting IT service providers within the state of North Carolina to prequalify for delivering to the state specialty services related to the following categories:

  • Agile services
  • Digital/website services
  • Electronic content management services 
  • Geographic information systems services
  • IT application development services
  • Microsoft Dynamics customer relationship management services
  • Process improvement services

New service categories added to the original services contract ITS 400343-001, released in October 2019, include cloud implementation services, cloud integration services and ServiceNow platform support services.

The Invitation for Bids for State Term Contract 920S for IT Specialty Services (Solicitation Number ITS-401105-001) opened Sept. 13, 2022, and closes at 2 p.m. Oct. 18, 2022.

The contract has an initial term of three years and is awarded to multiple vendors based on the IT service area. As provided by statute, the award will be based on Best Value Analysis in accordance with N.C.G.S. 143B-1350(h).

More information on this contract is available on the state’s Interactive Purchasing System (IPS) website at https://www.ips.state.nc.us/IPS/OpenBidSearch.aspx. Search for the keyword 920S.

IPS is the primary single-source system that enables all vendors to see new bid postings and existing competitive bid postings.

How to Bid

All bids must be electronic and submitted using the state’s Ariba Sourcing Tool at http://discovery.ariba.com/rfx/14087977.

Vendors may register for access through the N.C. Electronic Vendor Portal at https://vendor.ncgov.com/vendor/login.

All inquiries regarding solicitation specifications or requirements for State Term Contract 920S should be submitted on the Vendor Question Submission Template, found in in IFB ITS-401105-001, and submitted to Allison Howard at allison.howard@nc.gov.

It is important that all vendors bidding on this IFB periodically check the Ariba Sourcing Tool for addenda that may be issued prior to the offer opening date.


The N.C. Department of Information Technology oversees IT services for the state of North Carolina and is the primary IT service provider for state government agencies. It also provides services for local governments and educational institutions. The department was established as a cabinet-level agency in 2015 to consolidate and optimize enterprise information technology functions within the executive branch to meet the needs of residents, businesses and visitors while also realizing efficiencies and cost savings through economies of scale.

The department’s primary functions are statewide strategy, governance, architecture and operations. A full list of the powers and duties of the department can be found in N.C.G.S. 143B, Article 15.

Appointed by the governor, the state chief information officer – also referred to as the secretary of the department – leads NCDIT and its 1,300 employees. The department is dedicated to transforming the state’s shared IT services by adopting modern technology solutions and improving communications and collaboration platforms to meet customers’ needs while effectively managing risks and security.