NCDIT’s Office of Broadband and Digital Equity is collecting responses to the North Carolina Broadband Survey to gather information on locations in the state without adequate internet access and speeds. Survey users can also take the internet speed test to measure the actual speed of their service.
The survey takes about five minutes to complete and is available in both English and Spanish. Those with internet service should take the survey online from the location being reported, ideally from a wired connection. This will tie the speed test and other survey data to the exact location.
To report locations without internet service, participants can take the survey by texting “internet” to 919-750-0553 or calling 919-750-0553 to access an interactive voice response system.
The survey results from households and businesses across the state are presented in dashboards on broadband availability and adoption, updated daily. The information gathered from the survey will provide clear data to guide investment of funds for broadband infrastructure grants, inform research and policy recommendations and support strategic targeting of additional funding streams.