911 Call Statistics

911 telecommunicators


 

Year-Over-Year Comparisons

911 Call Statistics for May 2024 May 2023
  Total Calls Percent of Total Total Calls Percent of Total
Wireline Calls 24,644 3.85% 29,352 4.42%
VoIP Calls 61,336 9.56% 56,828 8.56%
Wireless Calls 555,572 86.59% 453,604 87.02%
Total Calls 641,582 100% 539,784 100%

 

In 2023, North Carolina PSAPs answered 7.2 million 911 calls.

911 Call Statistics for 2023 Total Calls % of Total
Wireline Calls 301,483 4.18%
VoIP Calls 616,641 8.55%
Wireless Calls 6,291,845 87.57%
Total Calls 7,209,969 100.00%