911 Call Statistics

911 telecommunicators

 

Year-Over-Year Comparisons

911 Call Statistics for January 2024 January 2024
  Total Calls Percent of Total Total Calls Percent of Total
Wireline Calls 23,516 4.20% 44,235 8.66%
VoIP Calls 57,094 10.20% 50,279 9.84%
Wireless Calls 479,060 85.56% 416,416 81.50%
Total Calls 559,670 100% 510,930 100%

 

In 2023, North Carolina PSAPs answered 7.2 million 911 calls.

911 Call Statistics for 2023 Total Calls % of Total
Wireline Calls 301,483 4.18%
VoIP Calls 616,641 8.55%
Wireless Calls 6,291,845 87.57%
Total Calls 7,209,969 100.00%