Skip to main content
Donate to Hurricane Recovery

Please give to the North Carolina Disaster Relief Fund to help communities recover from Helene. Donate Now

Information and Resources on Hurricane Helene

For North Carolina residents and visitors impacted by Hurricane Helene. Go Now

An official website of the State of North Carolina An official website of NC How you know

State Government websites value user privacy. To learn more, view our full privacy policy.

Secure websites use HTTPS certificates. A lock icon or https:// means you’ve safely connected to the official website.

Utility Menu
  • NCID Password Help
  • NCDIT Service Portal
  • Careers
Home

Main menu

  • Services
    • Services
    • Service Catalog
    • Billing
    • Statewide IT Contracts
    • Enterprise License Agreements
    • Short-Term IT Staffing
    • IT Volume Purchasing
    • Business Relationship Management
    • Service Forms
  • Programs
    • Programs
    • Broadband & Digital Opportunity
    • Cybersecurity & Risk Management
    • Privacy & Data Protection
    • N.C. 911 Board
    • N.C. Health Information Exchange Authority
    • N.C. Government Data Analytics Center
    • Enterprise Strategy
    • Project Approval & Oversight
    • CJLEADS
    • FirstTech
  • Resources
    • Resources
    • Artificial Intelligence
    • Digital Accessibility
    • IT Application Portfolio Management
    • Online Safety & Privacy
    • Resources Guide
    • Statewide IT Procurement
    • State IT Policies
    • State IT Standards
    • Statewide IT Strategic Plan
  • About
    • About
    • Commitment to Customers
    • Leadership
    • Boards & Commissions
    • NCDIT Strategic Plan
    • Annual Report
    • Optimization
    • Work for NCDIT
    • Climate Change & Clean Energy
    • Public Access & Participation Plan
    • Language Access Plan
  • News & Events
    • News & Events
    • Press Releases
    • Blog
    • Events
  • Support
    • Support
    • Submit a Service Desk Ticket
    • Chat Live with a Service Desk Specialist
    • NCID
    • Multifactor Authentication
    • Training & User Resources
    • Services Status
  • Contact
    • Contact
    • Public Records Requests
    • Speaker Requests
    • Cybersecurity Incident Reporting

Utility Menu

  • NCID Password Help
  • NCDIT Service Portal
  • Careers

Popular Topics

  • Password Help
  • Generative AI
  • Billing
  • IT Procurement
  • Statewide IT Contracts
  • Doing Business with NCDIT

Homepage

IT Productivity

IT at Work

  • Reset or Unlock NCID Password
  • Generative Artificial Intelligence
  • Training & User Resources
  • NCDIT Service Desk
  • Chat Live with an NCDIT Service Desk Specialist
  • NCDIT Service Portal

Working with NCDIT

  • Statewide IT Procurement
  • Statewide IT Contracts
  • IT Volume Purchasing
  • Business Relationship Management
  • Project Approval & Oversight
  • NCDIT Resources Guide

IT Core Services

  • Hosting Services
  • Enterprise Active Directory Services
  • N.C. Identity Management (NCID)
  • Enterprise Endpoint Management Services
  • Microsoft 365 & Collaboration Services
  • All NCDIT Services
Technical Support

NCDIT Service Desk

Locked Out of Your NCID Account?

No need to contact the help desk. Whether you want to unlock your account or change your password, do it yourself with just a few clicks. Quick and easy. 

Get Help with NCID Passwords
Technical Support

NCDIT Service Desk

Hands Typing on Keyboard
SVG

Submit a Service Desk Ticket
SVG

Chat Live with a Specialist
SVG

Call 919-754-6000 or 800-722-3946

IT Governance

Forms

Important forms for working with NCDIT

State IT Policies

IT policies to efficiently manage and secure state information technology resources

State IT Standards

Guidelines and best practices to help IT solutions meet state government IT requirements

State Programs & Solutions

N.C. 911 Board

Broadband & Digital Equity

CJLEADS

Digital Commons

Government Data Analytics Center

N.C. Health Information Exchange Authority

Optimization

Privacy & Data Protection

Contact Us

N.C. Department of Information Technology 
P.O. Box 17209 
Raleigh, NC 27619-7209

NCDIT Directory

Technical Support 
NCDIT Service Portal 
Chat Live with a Specialist 
919-754-6000 
800-722-3946

NCDIT Websites

Other websites maintained by the N.C. Department of Information Technology:

  • Division of Broadband & Digital Opportunity
  • Health Information Exchange Authority
  • Information Technology Services

Follow Us

Network Menu

  • nc.gov
  • Website Feedback
  • Accessibility
  • Disclaimer & Terms of Use
  • Privacy Policy
  • Open Budget
Hosted on Digital Commons