Premise Telephony - MACs and Maintenance Technical Details Technical Details The MAC and Maintenance portion of the contract provides a vast array of support services to address such issues as: Updating Patch Configurations Installing New Licenses for System Expansion Firmware Updates Running Security Scans Installing Network/System Devices Reconfiguring Routing Tables Installing New Hardware and Associate Reconfigurations IP Address Changes Routine Maintenance on System and Ancillaries Hours of Availability Premise Telephony - MACs and Maintenance hours of service are usually between the hours of 8:00 AM to 5:00 PM. Under extenuating circumstances, services can be performed after business hours when the required work may affect the entire telecommunications system in an adverse way.
Premise Telephony - MACs and Maintenance Technical Details Technical Details The MAC and Maintenance portion of the contract provides a vast array of support services to address such issues as: Updating Patch Configurations Installing New Licenses for System Expansion Firmware Updates Running Security Scans Installing Network/System Devices Reconfiguring Routing Tables Installing New Hardware and Associate Reconfigurations IP Address Changes Routine Maintenance on System and Ancillaries Hours of Availability Premise Telephony - MACs and Maintenance hours of service are usually between the hours of 8:00 AM to 5:00 PM. Under extenuating circumstances, services can be performed after business hours when the required work may affect the entire telecommunications system in an adverse way.
