N.C. Identity Management (NCID)


Service Description

NCID provides a provisioning environment for managing application access. The service infrastructure provides a unified platform for e-business authentication and authorization. As the standard identity management and access service provided to State, local, business, and citizen users by the Department of Information Technology, NCID enables our customers to achieve an elevated degree of security and access control for real-time resources such as customer based applications and information retrieval.

NCID is governed by our NCID Service Policy.


  • Simplified administration: Reduced total cost of ownership through task automation
  • Provides a single view of the user
  • Improves security through better policy enforcement
  • Improves collaboration with internal and external entities


  • State Agencies

How Do We Charge?

View Billing Rates for This Service

Next Steps

To take advantage of our service, contact our Service Desk at (919) 754-6000 or 800-722-3946, or file a ticket in the NCDIT Service Portal. A member of our team will contact you to discuss your needs.

Training and Documentation

NCID Training and Documentation Site

Communications and Status

Visit our Communication Hub to self-register for communications regarding this service and to view Service Status. To register for Communications Hub emails, click on “Notifications” on the upper left of the Communications Hub screen, then click on “Notification Subscriptions.” If you are not able to access the DIT Communications Hub, contact the DIT Service Desk at (919) 754-6000 or file a ticket in the NCDIT Service Portal.

View Technical Details

Associated Files