Enterprise IT Portfolio Management

What Is the Enterprise IT Portfolio?

Public-sector organizations maximize IT investments by aligning them with business strategies. North Carolina's IT portfolio is made up of all agencies' IT projects, existing applications and the infrastructure that supports them. With IT portfolio management, agencies go beyond IT support and objectively evaluate the value of IT initiatives and projects for themselves and other government services.

Managing the state's IT portfolio allows the state to

  • Focus on programs and projects that meet business goals and objectives
  • Optimize state and federal investment opportunities to provide the most value to stakeholders

Enterprise Portfolio Management Tool

The state's Enterprise Portfolio Management Tool, using the iServer platform, provides a centralized repository for state agencies to document their business capabilities, processes, applications, data and technology.

Using this tool helps the state:

  • Prioritize IT engagement to realize business strategies
  • Deliver programs and services that drive innovation and transformational change
  • Direct the right resources to the right work at the right time
  • Manage costs against budget and across portfolios
  • Analyze portfolio performance to improve decision making

iServer is a service the N.C. Department of Information Technology provides for state agencies only. Agency-provided data that is public information is presented for public access through interactive dashboards, which also help to promote greater transparency in government services and spending.


Application Portfolio Management

Allows state agencies to visualize their IT application inventory, providing a complete picture of their product and service portfolio, costs, relationships and lifespans. Information can help support alignment with current objectives and business operations.

Strategic Portfolio Management

Allows state agencies to better understand dependencies in their application inventory, technology landscape, capabilities and strategy. Helps bridge the gap when formulating IT strategies, management of resulting changes, for alignment and support with the agency's IT roadmap.

Have Questions?

For questions, please send an email dit.iserver@nc.gov.