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What We Do

The Office of Information Technology Services (OITS) provides technology services to state agencies and other government customers across North Carolina. Our services include hosting, network, telecommunications, desktop computing, project management services, and unified communications such as email and calendaring. Service offerings are described in our Service Catalog.

OITS operates under the leadership of the State Chief Information Officer (SCIO), as appointed by the Governor. State CIO Chris Estes was appointed in January 2013 and serves on the cabinet of Governor Pat McCrory. The State CIO provides direct management over OITS operations and has statewide IT responsibilities, including technical architecture, procurement, project management, and security.

Learn More About OITS


IT Restructuring

The General Assembly directed the State Chief Information Officer to identify restructuring options for the most effective use of IT resources. Our recommended structure will support an enterprise approach to addressing the State’s technology needs.

Learn More About IT Restructuring

 


Cybersecurity

The Enterprise Security and Risk Management Office (ESRMO) provides leadership in the development, delivery and maintenance of a cybersecurity program that safeguards the state's IT assets against unauthorized use, disclosure, modification, damage or loss. This comprehensive statewide program encompasses information security implementation, monitoring, threat and vulnerability management, cyber incident management, and enterprise business continuity management.

Learn More About Cybersecurity


IT Procurement

The Statewide IT Strategic Sourcing Office manages policies related to IT procurement and oversees procurement of information technology products and services for State agencies, community colleges, and public universities.

Learn More About IT Procurement

Contact

Mailing Address

North Carolina Office of Information
Technology Services
PO Box 17209
Raleigh, NC 27619-7209

Telephone

Service Desk: 919-754-6000

Information: 919-754-6100

Email

Submit a ticket to our Service Desk: its.incidents@its.nc.gov

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