Contact

 

General Information

Phone: 919-754-6100

 

Service Desk

Phone: 919-754-6000 or
Toll Free 1-800-722-3946
Email: its.incidents@nc.gov

Need Help?

Our Service Desk is the front line for receiving customer-submitted incidents as well as service requests. We operate 24/7 and provide our customers with advice, guidance, and the rapid restoration of services. Our agents log incidents or requests into our IT service management system and either resolve the issue or escalate it to the next level of support.

Contact Service Desk

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