Tracy Doaks

Deputy State CIO and Chief Services Officer

Tracy Doaks joined DIT as Deputy State CIO and Chief Services Officer in November of 2015. In this role, Tracy leads the Service Delivery Division, and focuses her efforts on the delivery of hosting services, network and voice connectivity and other related services to state agencies. 

Prior to joining DIT, Tracy worked for Duke Medicine where she served as the Senior Director of Service Delivery. Her primary responsibilities included providing leadership and oversight in the execution and delivery of application and infrastructure for Duke Medicine. Tracy previously worked for the state of North Carolina as Assistant Secretary of IT and CIO for the North Carolina Department of Revenue, where she led all aspects of strategic IT planning, implementation, support and risk. In addition, her past work experience also includes managing clinical informatics at Blue Cross and developing applications at Accenture. 

Tracy earned a Bachelor of Science degree in Industrial Engineering from North Carolina State University and then went on to earn her CIO certification from the UNC School of Government. She is also certified as a Project Management Professional.