Zerto Disaster Recovery Zerto Disaster Recovery gives customers a simple and flexible disaster recovery solution for virtual machines, including recovery at the server level or at the individual file level. The tool is a viable solution for customers that: Do not have true disaster recovery capabilities Have underdeveloped disaster recovery plans Lack the technical expertise to implement plans effectively Service Features With Zerto Disaster Recovery, servers can be grouped into virtual protection groups for coordinated failovers. The tool also allows for reverse failover and one-to-many failover configurations. Zerto also provides customers the ability to configure off-site failover and cloning, including failover between the N.C. Department of Information Technology’s eastern and western data centers as well as several cloud providers. Available for a variety of environments – such as vCenter, Hyper-V, AWS and Azure – Zerto can also streamline the process of migrating VM-based applications and services into NCDIT's data centers from other locations, including agency-hosted sites. Benefits Improved agility. Zerto Disaster Recovery automates the delivery of server replication infrastructure for existing virtual machines, providing a critical service to customers. Decreased complexity. Zerto can reduce the complexity of setting up and maintaining server recovery and migration by moving the replication from the storage layer to the individual VMs. Increased efficiency. Zerto can streamlining the process of replicating data, application and web servers as well as shortening the downtime for disaster recovery scenarios. Better compliance. Zerto can remind and automate the disaster recovery testing and produce a report that can be passed to auditors on what components have been tested. Customers Zerto Disaster Recovery is used by the N.C. Department of Information Technology, N.C. Division of Employment Security and the N.C. Ports Authority. Pilot programs are underway in several other state agencies. How We Charge As of February 2021, final rates are still being determined, though the primary cost for this service will be storage. For every gigabyte of storage an application is using at a primary site, an equal amount of storage will be required at a failover site. Next Steps Using the NCDIT Service Portal, open a service request ticket referencing Zerto Disaster Recovery in the description and requesting it be assigned to the Infrastructure Engineering team. The team will work on requirements and set up the initial configuration. Communications & Status The N.C. Department of Information Technology leverages the NCDIT Communications Hub to keep agencies aware of service outages and service changes. Agency users are encouraged to visit the Comms Hub and subscribe to notifications for the services of interest. Access and registration to the Comms Hub are restricted to employees of local and state government agencies. If you are unable to access it, contact the NCDIT Business Relationship Team at firstname.lastname@example.org for assistance or create a ticket from the NCDIT Service Portal.