Testimonials for Software Quality & Security Testing

Customers share about their successes and experiences while working with the Software Quality & Security Testing Services team.

"A quick shout-out and thank you for the Q&S team and the ALM testing shared service that was enabled for CMS (Charlotte-Mecklenburg Schools). CMS is on a multiyear transformation to modernize our HR, finance, and operational processes using Oracle Cloud. We were in desperate need of a more robust testing platform as our SharePoint site left much to be desired, including the inability to track progress, defects, and requirement traceability.

"We looked at purchasing multiple solutions that were cost prohibitive before getting introduced to the Q&S team. The Q&S Team presented a very compelling solution and was absolutely fantastic in supporting our setup and transition to ALM. We've already seen tremendous benefits from the service. I've passed on our positive feedback to other districts and would welcome the opportunity to speak with more.

"It's fantastic that the Q&S team has implemented a tier 1, best practice testing solution that can be leveraged across the state. This is a great example of effectively using our limited state resources to generate economy of scale, and I'm hopeful we can see similar solutions in the future."

– Bill Onisick 
Modernization Program Executive
Charlotte-Mecklenburg Schools

"I appreciate Q&S testing services' contribution to the Legacy SEIMS enhancement processes — everything from reviewing software requirement specifications documents to providing test plans and cases and, most importantly, conducting user acceptance testing (UAT). I look forward to working with Q&S testing services team in refining our UAT efforts as we continue to grow as an agency."

– Lisa Berot
Special projects manager
State Board of Elections

"Implementation of the Online Voter Registration Application (OVA) was a monumental project for both N.C. DMV and the State Board of Elections. Q&S testing services team was very instrumental in the development and implementation of testing the application between both agencies. This portion of the project spanned over weeks, with a few test sessions. Information was easily conveyed with standards of professionalism. Q&S testing services team’s knowledge of the election software, intertwined with team’s testing skills, made the task easier to accomplish successfully. With Q&S testing services team’s help and lead, we were able to develop what should be tested, identify potential problems and predict different variables."

– Kori House,
Voter registration program specialist
State Board of Elections 

"I want to thank Q&S testing services team. Their contributions have been invaluable in analyzing and identifying critical elements of performance of the Systemware Content Cloud. The business team and I agree that the Q&S testing services team should be included in all our projects going forward."

– Jennifer Williamson
Project manager
N.C. Department of Information Technology

"Thank you so much to Q&S testing services team for offering to help us with the CA Tool and systemware performance issues. The Q&S testing services team’s performance engineering skillset, along with their scripting and long dedicated hours of coordination with our teams, has helped resolve issues, leading to a successful wrap up of performance testing. We see that involving Q&S testing services team’s expertise in projects could help fine tune the system prior to production."

– Veena Shanmugham
Interim manager
Database & Middleware Service, N.C. Department of Information Technology

"As we approach the end of the performance test of NCxcloud, I would like to than the Q&S testing services team for the great service provided throughout this process. This team worked long hours with extreme dedication, being able to easily adapt as the process of testing evolved. We could not have achieved success without them.

"The Q&S testing services team was a late addition to the process, but they were an invaluable and their expertise, guidance and dedication was critical to our success. The best part is not only they are great professionals on their field, but great team players and a pleasure to work with. I hope in the near future we have another opportunity to work together again."

– Carlos Souza
Business and technology application specialist
N.C. Department of Information Technology

"I worked with Q&S testing services team on automation for the DPS mobile application on a tablet, and my experience was very pleasant. They were very knowledgeable in mobile test automation, were willing to share their knowledge and eager to learn new stuff. Their continuous support and guidance helped us reach a milestone in the project."

– Raji Chaganty
Appl systems analyst
N.C. Departmnet of Information Technology – Public Safety

"I continue to find [the Q&S staff] to be hard working, accommodating of the needs of the project and staff and delightful to work with. I wanted to take this opportunity to acknowledge their great work. We are at a critical point with the Crossroads project, and it is very important to keep to our schedule. [The Q&S staff] helped us to do just that.”

– Josephine Cialone
MS, RD, Head
Nutrition Services Branch, N.C. Division of Public Health

"[The Q&S staff] went above and beyond the call of duty. …  [They] really did good work and gave us meaningful results testing our old vs. new database hosting platform for the IBIS project.”

– Andy Whalen
Deputy chief information officer
N.C. Office of State Budget and Management

"The SQA team was instrumental in creating a defect tracking capability for the Southeast Consortium for Unemployment Benefits system. The Q&S team worked very closely with DES staff to customize an HP ALM instance for our use and has been a close partner throughout the past year of operation." 

– Ralph Graw
IT manager/SCUBI production support
N.C. Department of Commerce