Local Area Network (LAN)

Service Description

LAN Services provides Local Area Network infrastructure within a building or campus environment, which enables data communications among local resources within an organization. These services support the infrastructure components [wired and wireless] and resources required to enable connectivity from end-user computing devices. The service includes equipment, maintenance, configuration, administration, monitoring, and support of the customer premise networking infrastructure.

Benefits

  • Reliable Ethernet wired LAN connectivity
  • Compliance with statewide IT Security policies and standards
  • Ownership of the entire infrastructure lifecycle
  • Predictable monthly cost
  • Network assessment and design consultation regarding service options based on business needs
  • Management of structured cabling between end devices and network equipment

Customers

We provide Local Area Network services to the following entities within the North Carolina government sector. We currently manage more than 200 customer networks and over 500 managed LAN devices statewide.

  • State Agencies
  • Boards and Commissions

How Do We Charge?

View Billing Rates for This Service

Next Steps

  1. Send an email to our Service Desk with a completed LAN Services Request form requesting LAN services.
  2. A Service Transition team member will contact you to determine the scope and requirements of your request.
  3. Upon agreement of scope and cost estimates, Services Support will schedule a time with you to begin implementation.

If you would like to learn more about our LAN services, obtain a quote, or get additional information, please send an email to our Service Desk at dit.incidents@its.nc.gov.

Communications and Status

If you are a customer of this service, please visit our Customer Communication Hub to self-register for communications regarding this service and to view Service Status.

  • Effective August 15, 2016, the ITS Communications Hub has been replaced with the new DIT Communications Hub.  The DIT Communications Hub is restricted to government and educational agencies. 
  • The link to the new DIT Communications Hub is https://ncconnect.sharepoint.com/sites/it_ext/com_hub_2/.
  • If you are unable to access the new DIT Communications Hub please contact the DIT Service Desk at 919-754-6000 or dit.incidents@its.nc.gov.

 

View Technical Details

Access Network Service Tools

Associated Files