IT Business Analysis

Training & Resources

0 Community Members

from all areas of the state bring expertise from numerous IT and business areas.

Business Analysis Foundations Training

The team conducts a quarterly Business Analysis Foundations training class open to all state employees. The class covers business analysis tools and methods leveraged by the team. These practices are designed to align with the N.C. Department of Information Technology’s enterprise project management processes and enterprise architecture practices.

Agile Foundations Training

The Agile Foundations course introduces different agile frameworks and terminologies common across most frameworks. The training also covers the activities, artifacts and events of Scrum, one of the popular frameworks in use. Attendees in practically every area of business and IT can benefit from this training introducing the essential fundamentals of agile methodology.

Resources

SharePoint sites are maintained to share templates and tools and to support collaboration and information sharing by the community of Practice. 

Team Dashboard

Top Performance Skills

1. Process analysis
   100% rated high 
 
2. Work planning
    100% rated high 
 
3. Stakeholder engagement
    100% rated high
 
4. Solution assessments
    100% rated high

 
5. Scope management
   92% rated high
   8% rated good
 
6. Requirements elicitation  
   92% rated high
   8% rated good
 
7. Requirements documentation   
   92% rated high
   8% rated good

Top Soft Skills

1. Professionalism
   92% rated high 
 
2. Communication skills
    85% rated high 
 
3. Timeliness and responsiveness
    85% rated high
85% Positioned for Success

Respondents reported that their initiative was better positioned for success due to contributions from the Business Analysis team.

92% Customer Loyalty

Respondents reported that customers will use the service again and recommend it to others.

85% Deliverables

Respondents reported a high level of satisfaction with the deliverables produced by the Business Analysis team.