Service Description

The Enterprise Active Directory Service (EADS) is a core foundation service which enables state agencies to reduce their infrastructure and operating costs by utilizing a common, standardized, and secure directory.

Enterprise Active Directory Services, currently based on MS Active Directory, provides a centralized authoritative directory of information. This standardized directory automates management of network-based resources (such as user data, security, computers, printers, applications, and file shares).

Agencies can also take advantage of the Enterprise Shared LDAP environment. This environment allows applications anywhere in the state to securely authenticate any user who has an NCID account. This provides a simple methodology for applications to securely authenticate users without additional infrastructure costs or complexity.

What You Get with Shared LDAP

What We Deliver

• Overall Forest and Domain architecture, design and maintenance
• Domain Controller Implementation, Security and Management; Schema Management; Group Policies; Replication Topology; Sites and Services; Trust Relationships; DNS; OU Design and Management; Delegation of Rights; Built-in Group Management; Forest and Domain Security; Directory Based Account Management
• Active Directory backups and restores
• Enterprise-level hosting infrastructure
• Participation in Disaster Recovery and Business Recovery Services
• Migration support

Benefits

• Environment reviews that include security, group policy, and best practice standards within the Enterprise
• Pro-active maintenance, planning, and monitoring for the Enterprise Active Directory
• Provide redundant core infrastructure across two datacenters
• Application and OS Patching is applied in Pre-Production environment prior to Production to allow for customer testing
• Robust and transparent communication/collaboration between EADS group and customer
• Single/simplified sign-on on by accessing all network-based resources using their NCID username and password.
• User provisioning, de-provisioning and password support are handled through the NCID
• Simplified Directory management and automation with Enterprise tools
• Group Policy Management with Advanced Group Policy Management (AGPM)
• State enterprise services are integrated with the Enterprise Active Directory Service which simplifies deployment to the local customer.
• Per State Security Policy, separate accounts to perform administrative tasks are provided.
• An enterprise application authentication environment
• Enterprise PKI service for internal/private servers, websites and other devices.
• 24x7x365 technical support for directory related issues

Our Customers

State agencies

How Do We Charge?

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Next Steps

To take advantage of our service, you may contact our Service Desk at 919-754-6000 or 1-800-722-3946. You may also request consultation from the EADS team by filing a ticket in the DIT Service Portal. A member of the team will contact you to discuss your needs.

View Technical Details