Office 365

The Department of Information Technology (DIT) established the Microsoft Office 365 program to address outdated office software issues and productivity challenges, and to implement a modern collaboration and software licensing model for the Microsoft Office Desktop. 

Adopting the Microsoft O365 Productivity Suite reduces infrastructure and storage costs, and provides collaboration tools for over 56,000 employees. Based on the typical license model of a G3 License with Enterprise Mobility Suite, North Carolina agencies can choose to implement Office ProPlus, (the modern Office desktop), Outlook on the Web, OneDrive, SharePoint, Skype for Business, Planner, Forms, Intune Mobile Application Management, Teams, and O365 Groups.

Intune Mobile Device Management, PowerApps, Flow, Sway, Todo, and StaffHub will be launched in 2019. Agencies can also purchase additional software for Dynamics 365 Customer Relationship Management (CRM), Power BI, and Visio. These services have business-policy-related factors that must be considered by individual agencies, and NC DIT will work with each agency to develop an implementation strategy.

Microsoft’s Office 365 Subscription Services provided through DIT offer State agencies a 99.9% financially backed Service Level Agreement (SLA). Except for DIT Managed Desktop customers, agencies are responsible for their own O365 licenses and can choose from a full suite of products and services that meet their business requirements and budget. DIT Desktop Customers are also responsible for additional non-Office licenses like Dynamics 365 Customer Relationship Management (CRM), Power BI, and Visio.