Tracy Doaks

Deputy State CIO &
Chief Services Officer

Tracy Doaks joined the N.C. Department of Information Technology as chief deputy state chief information officer and chief services officer in November of 2015. In this role, Doaks leads the Service Delivery Division and focuses her efforts on providing enterprise application and infrastructure services to state agencies, local governments and universities across North Carolina. 

Prior to joining NC DIT, Doaks worked for Duke Medicine, where she served as the senior director of Service Delivery. Her primary responsibilities involved providing leadership and oversight in the execution and delivery of application and infrastructure services for all of the hospitals, clinics, School of Medicine and School of Nursing. Doaks previously worked for the state of North Carolina as assistant secretary of IT and chief information office for the N.C. Department of Revenue, where she led all aspects of strategic IT planning, implementation, operations, support and risk management. In addition, her past work experience also includes managing clinical informatics and analytics at Blue Cross Blue Shield of North Carolina and developing systems at Accenture. 

Doaks earned a Bachelor of Science in industrial engineering from North Carolina State University and then went on to earn her CIO certification from the University of North Carolina at Chapel Hill School of Government. She is also certified as a project management professional. Additionally, Doaks received the 2016 Distinguished Alumnus Award from North Carolina State University's Edward P. Fitts Department of Industrial and Systems Engineering. 

Besides serving as an advisory board member of MCNC, she serves on the board of the North Carolina Center for Public Policy and Research and also on N.C. State's Computer Science Strategic Advisory Board.