Tracy Doaks

Deputy State CIO and
Chief Services Officer

Tracy Doaks joined DIT as Chief Deputy State CIO and Chief Services Officer in November of 2015. In this role, Tracy leads the Service Delivery Division, and focuses her efforts on providing enterprise application and infrastructure services to state agencies, local governments, and universities across North Carolina. 

Prior to joining DIT, Tracy worked for Duke Medicine, where she served as the Senior Director of Service Delivery. Her primary responsibilities included providing leadership and oversight in the execution and delivery of application and infrastructure services for all of the hospitals, clinics, School of Medicine, and School of Nursing. Tracy previously worked for the state of North Carolina as Assistant Secretary of IT and CIO for the North Carolina Department of Revenue, where she led all aspects of strategic IT planning, implementation, operations, support, and risk management. In addition, her past work experience also includes managing clinical informatics and analytics at Blue Cross Blue Shield of NC and developing systems at Accenture. 

Tracy earned a Bachelor of Science degree in Industrial Engineering from North Carolina State University and then went on to earn her CIO certification from the UNC School of Government. She is also certified as a Project Management Professional. Additionally, Tracy received the 2016 Distinguished Alumnus Award from North Carolina University's Edward P. Fitts Department of Industrial and Systems Engineering. 

Besides serving as an advisory board member of MCNC, she serves on the board of the North Carolina Center for Public Policy and Research and NC State's Computer Science Strategic Advisory board.