NC Identity Management (NCID)

Service Description

NCID provides a provisioning environment for managing application access. The service infrastructure provides a unified platform for e-business authentication and authorization. As the standard identity management and access service provided to State, local, business, and citizen users by the Office of Information Technology Services, NCID enables its customers to achieve an elevated degree of security and access control for real-time resources such as customer based applications and information retrieval.

NCID is governed by the OITS NCID Service Policy.


  • Simplified administration: Reduced total cost of ownership through task automation
  • Provides a single view of the user
  • Improves security through better policy enforcement
  • Improves collaboration with internal and external entities


  • State Agencies

How Do We Charge?

View Billing Rates for This Service

Next Steps

To take advantage of our service, contact the OITS Service Desk at 919-754-6000 or 1-800-722-3946, or email to request consultation from the NC Identity Management (NCID) team. A member of our team will contact you to discuss your needs.

Communications and Status

If you are a customer of this service, please visit the OITS Customer Communications Hub at to self-register for communications regarding this service and to view Service Status.

View Technical Details


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